Heather Lomax
Jackson,MS
Summary
Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 49 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners.
Overview
10
10
years of professional experience
Work History
FC Associate
Amazon
Canton, MS
08.2022 - Current
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
- Read and analyzed work orders to verify consistency with merchandise information.
- Followed procedures at all times for personal and team safety.
Production Worker
Kochs Food
Forest, MS
07.2021 - 08.2022
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Cook
Morrison Healthcare Food Services
Jackson, MS
11.2017 - 05.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
Cashier
Rose's Discount Store
Jackson, MS
08.2016 - 02.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Quality Assurance Technician
Kochs Food
Morton, MS
02.2012 - 02.2016
- Evaluated samples against standards by completing measurements, visual inspections and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Analyzed test data to determine performance and reliability of materials
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
Education
Associate of Arts - Business Administration
Holmes Community College
Goodman, MSSkills
- Critical Thinking
- Order Picking Skills
- Project Requirements
- Stocking and Replenishing
- Sorting and Organizing
- Pulling and Preparing Orders
- Order Accuracy
- Fulfillment Processing
- Excellent Communication
Timeline
FC Associate
Amazon
08.2022 - Current
Production Worker
Kochs Food
07.2021 - 08.2022
Cook
Morrison Healthcare Food Services
11.2017 - 05.2022
Cashier
Rose's Discount Store
08.2016 - 02.2017
Quality Assurance Technician
Kochs Food
02.2012 - 02.2016
Associate of Arts - Business Administration
Holmes Community College
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