Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Software
Timeline
Hi, I’m

Heather Lorentz

Fredonia,KS

Summary

Dedicated and hard-working professional. I have 25+ years in data entry, 15 years in specialized purchasing, and 14 years as a supervisor. I am self-motivated but enjoy working with others in a team and doing individual projects. To seek and maintain a position that offers professional challenges by utilizing interpersonal skills, excellent time management, and problem-solving skills—proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines, and client satisfaction.

Overview

17
years of professional experience

Work History

LiveOps Inc

Independent Contractor-Remote
07.2021 - 03.2024

Job overview

  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs by answering phone calls and working cases for major retailers, addressing issues such as missing packages, failed refunds, andwebsite and or app troubleshooting.
  • Helped train new customer service reps with answering phone calls, taking orders, and basic problem-solving skills

LMI Aerospace

Coordinator - Order Processing
10.2009 - 10.2020

Job overview

  • Wrote POS to process airplane parts in compliance with the FAA
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Entered data, collected and analyzed business data from various departments to prepare reports and presentations for management, and utilized software such as AS9100 and SAP, Google Sheets, Microsoft Office, and the Internet.
  • Negotiated contracts successfully with vendors, securing favorable terms while upholding high-quality standards.
  • Helped implement new software SAP
  • Read engineering blueprints to help identify misidentified parts
  • Kept a high average of performance evaluations.
  • We have built a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Entered data, generated reports, and produced tracking documents.

Alert Construction

Executive Administrative Assistant/Purchasing/Accounts Payable
03.2007 - 03.2009

Job overview

  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently, allowing executives to focus on high-priority responsibilities without distraction.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Increased productivity with the implementation of digital tools for document management and collaboration.
  • Facilitated smooth operations by accurately tracking purchase orders, invoices, and payments.

Prestige Cabinets in Neodesha KS

Shipping Dock Worker
11.2006 - 03.2007

Job overview

  • Helped package cabinets, wood panels, doors and molding
  • Helped pack trucks with cabinetry, wood panels, doors, and molding.

RGIS Inventory

Auditor
11.2006 - 11.2006

Job overview

  • Scanned in inventory at various stores across Colorado for an inventory audit.

Education

Parks College
Aurora, CO

Associate Degree of Accounting
01.2005

Grand Mesa High School
Collbran, CO

High school diploma
01.1995

Skills

    Accurate and Detailed

    Database Management

    Dedicated Team Player

    Report Development

    Professional and mature

    Negotiation

    Logistics

    Purchasing

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeContract WorkFull Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hours401k matchPaid time offWork from home optionStock Options / Equity / Profit SharingCareer advancementHealthcare benefits

Software

SAP

AS9100

Microsoft Office

Timeline

Independent Contractor-Remote

LiveOps Inc
07.2021 - 03.2024

Coordinator - Order Processing

LMI Aerospace
10.2009 - 10.2020

Executive Administrative Assistant/Purchasing/Accounts Payable

Alert Construction
03.2007 - 03.2009

Shipping Dock Worker

Prestige Cabinets in Neodesha KS
11.2006 - 03.2007

Auditor

RGIS Inventory
11.2006 - 11.2006

Parks College

Associate Degree of Accounting

Grand Mesa High School

High school diploma
Heather Lorentz