Heather Losole
Omaha,NE
Summary
Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
12
12
years of professional experience
Work History
General Manager
LoSole Mio Restaurant
08.2010 - 07.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of [Type] operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained facility and grounds to present positive image.
Education
High School Diploma -
Mercy High School
Omaha, NE05.1989
Skills
- Supplier Monitoring
- Human Resources Oversight
- Management Training
- Sales Tracking
- Performance Monitoring and Evaluation
- Problem Anticipation and Resolution
- Focus and Follow-Through
Timeline
General Manager
LoSole Mio Restaurant
08.2010 - 07.2022
High School Diploma -
Mercy High School
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