Heather Lowrance
Midland,Tx
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Business Owner/Operator
Lowrance Cleaning LLC
01.2023 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Monitored staff performance, providing final-say assessment over inquiries.
- Employed prompt decision-making and in-depth research to resolve issues.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Introduced new methods, practices, and systems to reduce turnaround time.
Office Manager
Jerrys
03.2009 - 10.2021
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Managed office operations while scheduling appointments for department managers.
Education
High School Diploma -
Tecumseh High School
Tecumseh, OK01.2009
Skills
- Strategize Plans
- Market Trend Analysis
- Video Streaming
- Mission and Vision
- Personnel Management
- Facebook Marketing
- Articulate Communication
- Leadership and People Development
- Operations Management
- Change and Growth Management
- Business Correspondence
- Build Revenue Streams
- Defining Company Vision
- Systems Thinker
- Board Oversight
- Management Team Leadership
- Approachable and Outgoing
- Analytical and Critical Thinker
- Sales Growth
- Contractor Negotiations
- Manage Programs
- People and Culture
- Innovative and Visionary
- Cleanliness Standards
- Chemical Cleaners
- Balanced Work Ethic
- Contract Management
- Inventory Control
- Executive Leadership
- Business Consulting
- Project Oversight
- Effective Communicator and Public Speaker
- Industry Expertise
- Adaptable and Flexible
- Business-to-Business Sales
- Business Process Optimization
- Customer Needs Assessments
- Financial Reporting
- Strategic Marketing
- Sales Tactics
- Employee Motivation and Performance
- Quality Control Planning
- Strategic Planning
- Expectation Management
- Competitor Trend Research
Timeline
Business Owner/Operator
Lowrance Cleaning LLC
01.2023 - Current
Office Manager
Jerrys
03.2009 - 10.2021
High School Diploma -
Tecumseh High School
Similar Profiles
Frances LowranceFrances Lowrance
Daycare Owner/Operator at Lowrance DaycareDaycare Owner/Operator at Lowrance Daycare
Gabrielle PachecoGabrielle Pacheco
Legal Assistant at Eisenberg Lowrance Lundell LofgrenLegal Assistant at Eisenberg Lowrance Lundell Lofgren
Fredrick MartinezFredrick Martinez
Manager at Magic Lady Cleaning Services LLC - Thunder Roofing LLCManager at Magic Lady Cleaning Services LLC - Thunder Roofing LLC