Heather Lucore
Kelso,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft
03.2024 - Current
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
Delivery Driver
DoorDash And Uber
03.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Server Shift Leader/Bartender
Lewis River Golf Course
04.2014 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Increased team productivity with thorough training sessions and consistent performance feedback.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
- Continually updated knowledge of menu offerings and specials to provide accurate information to guests upon request.
Education
Associate Of Business Administration - Business Administration And Management
Lower Columbia College
Longview, WASUD Professional - SUD Professional Transfer Degree
Lower Columbia College
Longview, WASkills
- Passenger transportation
- Customer Engagement
- Vehicle Maintenance
- Customer Service
- Time Management
- Punctuality
- Cleanliness
- Patience and understanding
- POS Terminal Operation
- Schedule Management
- Tech-savviness
Certification
WA State MAST Alcohol Serving Permit
WA State Food Handlers Card
Timeline
Rideshare Driver
Lyft
03.2024 - Current
Delivery Driver
DoorDash And Uber
03.2023 - Current
Server Shift Leader/Bartender
Lewis River Golf Course
04.2014 - 11.2022
Associate Of Business Administration - Business Administration And Management
Lower Columbia College
SUD Professional - SUD Professional Transfer Degree
Lower Columbia College
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