Heather Maarsingh
Mesa,AZ
Summary
Talented individual with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Effectively communicate with individuals with a variety of behavioral and learning abilities to achieve desired outcomes.
Overview
27
27
years of professional experience
Work History
SpEd Paraprofessional
American Leadership Academy
Mesa, AZ
07.2018 - 03.2020
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Offered student support through special accommodations, extra assistance and assessments.
- Alerted instructor to student behavior or issues requiring intervention.
- Mentored staff in best practices for helping special education students excel.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Multi-Site Administrator
Bayless Healthcare Group
Phoenix, AZ
06.2016 - 03.2018
- Successfully integrated behavioral health with primary care services at multiple sites.
- Coordinated site investigations, addressed issues and transformed failing medical practices into successful and profitable offices.
- Scheduled staff and providers to cover all necessary patient related needs.
- Supervised, monitored and coached staff of over 25 employees over 4 different sites.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Promoted compliant practices and established well coordinated strategies and procures to reduce risks.
- Monitored supply levels and identified cost-effective materials to reduce medicalexpenses.
- Managed hiring for certain roles and actively coordinated talent management and recruitment.
Back Office Manager
Velda Rose Medical Center
Mesa, AZ
02.1997 - 03.2018
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving medical practice results.
Back Office Medical Assistant Manager
Pinnacle Peak Physicians
Scottsdale, AZ
04.2014 - 08.2016
- Cosmetic Dermatology Laser Technician and Medical Assistant.
- Responsible for patient care before, during and after laser procedures.
- Ensuring lasers calibrated
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Ordered prescription refills on behalf of existing office patients.
- Placed laboratory tests and scan results in EMR for provider review.
- Cross-trained in front-office procedures to back up reception staff.
Education
Certified Nursing Assistant - Nursing Education
Pima Medical Institute
Mesa, AZMedical Assistant - Nursing Education
Pima Medical Institute
Mesa, AZLicensed Practical Nurse - Nursing Education
Pima Medical Institute
Mesa, AZSkills
- Conflict Resolution
- Electronic Health Records Systems
- Financial and Operational Reporting
- Staff Scheduling
- Effective Multitasking
- Critical Thinking
- Cost Management
Timeline
SpEd Paraprofessional
American Leadership Academy
07.2018 - 03.2020
Multi-Site Administrator
Bayless Healthcare Group
06.2016 - 03.2018
Back Office Medical Assistant Manager
Pinnacle Peak Physicians
04.2014 - 08.2016
Back Office Manager
Velda Rose Medical Center
02.1997 - 03.2018
Certified Nursing Assistant - Nursing Education
Pima Medical Institute
Medical Assistant - Nursing Education
Pima Medical Institute
Licensed Practical Nurse - Nursing Education
Pima Medical Institute
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