Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Heather MacFeat

Stafford Springs,CT

Summary

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Yoga Teacher

Self-Employed
06.2022 - Current
  • Design yoga class sequences to meet individual clients' needs and goals for all fitness levels in diverse settings/populations
  • Conduct classes with a Trauma-Informed Care approach and ensure the dignity and worth of clients
  • Develop and conduct various styles of yoga for clients in mental health and substance use facilities including inpatient and outpatient settings
  • Adapt classes based on what students are comfortable with in the class
  • Educate clients on the philosophy of yoga and how it relates to overall wellness.

Independent Consultant

Arbonne
10.2014 - Current
  • Direct sales of products
  • Organize and facilitate events and presentations
  • Follow up with clients and ensure the highest quality of customer service.

Admissions/Alumni Coordinator

Florida Recovery Group
06.2022 - 03.2024
  • Promptly receives and processes inbound interactions via phone, email, chat and/or social media channels and answers general questions, triages calls, and/or provides resources and information upon request of the contact
  • Comforts, motivates, and inspires clients to accept help and successfully intervenes as needed
  • Pre-screens clients for treatment identifying psychosocial, mental health, and medical issues
  • Ensures accuracy of intake documentation
  • Verifies insurance, schedules patient to a facility, and prepares client for their recovery journey
  • Design/Instructs diverse Yoga classes to Partial Hospitalization clients with a Trauma-Informed Care Approach.
  • Managed a comprehensive database of alumni contacts, maintaining accurate and up-to-date information for effective communication strategies.

Associate Treatment Advisor

Recovery Centers of America
04.2021 - 04.2022
  • Promptly receives and processes inbound interactions via phone, email, chat and/or social media channels and answers general questions, triages calls, and/or provides resources and information upon request of the contact
  • Comforts, motivates, and inspires patients to accept help and successfully intervenes, as needed
  • Pre-screens patients for treatment, identifying psychosocial, mental health and medical issues
  • Ensures intake documentation is accurate
  • Assesses facility and bed availability based on patient needs and schedules logistics for admissions
  • Verifies insurance, processes payment, schedules the patient at the facility, and prepares patient for their recovery journey.

Care Provider

Private
01.2011 - 09.2020
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Provide personal care and companionship
  • Administer prescribed oral medications, under written direction of physician or as directed by home care nurse or aide, and ensure patient takes their medications.

Residential Counselor

Community Health Resources (CHR)
08.2018 - 08.2019
  • Create and implement treatment plans for clients struggling with mental heath and substance abuse/addiction
  • Complete intake/discharge plans with clients
  • Ensure safety of clients
  • Administer medications and follow medication policies and procedures
  • Document appropriate shift notes/progress of treatment
  • Empower clients to utilize outside resources to assist them in their recovery process.

Direct Support Professional

ALLIED REHABILITATION CENTERS
01.2017 - 01.2018
  • Implement care plans for adults with disabilities and advocate for job opportunities in the community
  • Complete weekly site visits to ensure individual's needs and employer's needs are being met
  • Complete daily data sheets and input into computer program
  • Ensure safety of clients at all times
  • Monitor and record clients' progress to ensure that goals and objectives are met
  • Participate in job development and placement programs.

Education

Bachelor's in Social Work -

Rhode Island College
05.2011

Skills

  • Case Management
  • Group Therapy
  • Direct Sales
  • Addiction Counseling
  • Motivational Interviewing
  • Medication Administration
  • Crisis Intervention
  • Yoga/Meditation Instruction

Certification

  • CPR Certification
  • First Aid Certification
  • 200 Hour RYT Certification (06/01/22 - Present)
  • 26 & 2 Yoga Teacher Certification (04/01/23 - Present)

Additional Information

References available upon request.

Timeline

Certified Yoga Teacher

Self-Employed
06.2022 - Current

Admissions/Alumni Coordinator

Florida Recovery Group
06.2022 - 03.2024

Associate Treatment Advisor

Recovery Centers of America
04.2021 - 04.2022

Residential Counselor

Community Health Resources (CHR)
08.2018 - 08.2019

Direct Support Professional

ALLIED REHABILITATION CENTERS
01.2017 - 01.2018

Independent Consultant

Arbonne
10.2014 - Current

Care Provider

Private
01.2011 - 09.2020

Bachelor's in Social Work -

Rhode Island College

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Heather MacFeat