Heather Mackay
Spring hill
Summary
Looking to be part of a team member oriented staff.
Overview
17
17
years of professional experience
Work History
Medical Assistant
STATMED Urgent Care
Brooksville
03.2025 - 12.2025
- Assisted with patient intake and preliminary assessments in fast-paced urgent care environment.
- Managed electronic health records and ensured accurate patient documentation.
- Prepared examination rooms and maintained cleanliness to support efficient workflows.
- Educated patients on treatment plans and provided instructions for follow-up care.
- Supported front desk operations by answering phones and managing patient inquiries.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Collected blood samples using proper techniques and safety protocols.
- Assisted in laboratory operations by managing inventory of supplies and equipment.
Medical Assistant/ Medical Receptionist
Care One Of Florida
Brooksville
05.2023 - 03.2025
- Triaging patients, collect vitals from patients.
- Room Patients.
- Discharge patients.
- Phlebotomy, EKGs, collection for various testing.
- Drug screens - in house and send out.
- Check in patients.
- Answer multi line phones.
- Verify multiple instances and start chart.
- Assisted physicians with patient examinations and medical procedures.
Medical Assistant/ Medical Receptionist
Care one of Florida Urgent Care
Spring hill
03.2009 - 01.2015
- Triaged patients, collect vitals, Room Patients.
- Phlebotomy, EKGs.
- Collected for various types of testing.
- Drug screens, in house and send out.
- Release patients, collect payments.
- Answer multi line phones.
- Check patient's insurance.
- Check patients in.
- Start a chart for patient's.
- Assisted physicians with patient examinations and medical procedures.
Helped/worked with family business
- I answered phones, set up appointments.
- Did the accounting.
Education
Medical Assistant -
Central Florida Institute
Skills
- Started Intravenous fluid’s
- Administered intravenous medication
Timeline
Medical Assistant
STATMED Urgent Care
03.2025 - 12.2025
Medical Assistant/ Medical Receptionist
Care One Of Florida
05.2023 - 03.2025
Medical Assistant/ Medical Receptionist
Care one of Florida Urgent Care
03.2009 - 01.2015
Helped/worked with family business
Medical Assistant -
Central Florida Institute