Heather MacMillan

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently showing Positive reinforcement.
• Enhanced classroom engagement through the use of interactive teaching methods, such as sensory experiences and hands-on activities.
• Collaborated with other teachers to plan a faith and age-based curriculum.

Responsible for the Raising of our 3 Children while Maintaining and Running the Everyday Operations of our Household

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
• Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
• Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.
• Balanced daily payment reconciliations, ensuring accurate financial recordkeeping.
• Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
• Assisted in training new staff members on front desk procedures and company policies.