Heather Macormic
Saint James,MO
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
11
11
years of professional experience
2026
2026
years of post-secondary education
Work History
House keeper
Holiday Inn Express Hotel
Rolla, MO
10.2024 - Current
- Cleaned guest rooms to ensure high standards of cleanliness and hygiene.
- Replenished supplies in bathrooms and rooms for guest convenience.
- Maintained cleanliness in public areas, including lobbies and hallways.
- Reported maintenance issues to management for prompt resolution.
- Followed safety protocols while using cleaning chemicals and equipment effectively.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Responded to requests from guests regarding housekeeping needs.
- Assisted in laundry services including washing, drying, and folding linens.
Business Owner/Operator
Self Employed Services
St. James, MO
10.2023 - 09.2024
- Ability to Work Independently
- Variety of activities such as sweeping, mopping, dusting and laundry
- Ensured all teams cared for inspected according to standards
- Communicated with supervisors
- Customer service and care to ensure satisfaction
- Reviewed customer feedback and made changes as necessary to improve customer service.
Veczr•ic Housekeeping
St. James, MO
01.2015 - 12.2020
- Duties for cleaning services
- Supplies
- Tracking invoices and receipts
- List of client expectations
- Ensure customer satisfaction
Crew
McDonalds
St. James, MO
12.2019 - 07.2020
- Food Safety/Handling Training
- Leadership Training for new employees
- Ensure internal communication between team members to exceed customer expectations and satisfaction
- Provided motivational leadership
Education
Hi-set
Rolla, MoIn School - Home Decors
ECC
Rolla, MO 09.2025 - 09.2025
Skills
- Solving Under Pressure
Time Management
Learns quickly
Always willing to learn new things
Team player
- Cleaning and organizing
Timeline
In School - Home Decors
ECC
09.2025 - 09.2025
House keeper
Holiday Inn Express Hotel
10.2024 - Current
Business Owner/Operator
Self Employed Services
10.2023 - 09.2024
Crew
McDonalds
12.2019 - 07.2020
Veczr•ic Housekeeping
01.2015 - 12.2020
Hi-set