Heather Main
Ithaca,NY
Summary
Reliable Office Assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
13
13
years of professional experience
Work History
Office Assistant - 1
NYS Office of Children and Family Services
Ithaca, NY
05.2023 - Current
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Conducted office inventory checks and requested restock of supplies.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Dispersed incoming mail to correct recipients throughout office.
Emergency Family Assistance Director
The Salvation Army
Binghamton, NY
05.2011 - 04.2023
- Cultivated and maintained relationships to promote positive work culture.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Recruited, hired, and trained employees on operations and performance expectations.
- Managed budgeting and financial planning processes for the organization.
- Monitored stock levels to ensure availability of items in the warehouse at all times.
- Answered customer questions about program eligibility and maintained pantry records.
- Collaborated with community partners to secure additional resources for clients in need.
- Maintained accurate records of donations received and distributed.
- Coordinated, scheduled and supervised food pantry volunteers.
- Created weekly menus based on nutritional guidelines set forth by local health authorities.
- Monitored stock levels of ingredients to ensure sufficient quantities for meal production.
- Communicated effectively with vendors concerning product availability and cost control measures.
Education
High School Diploma -
Susquehanna Valley High School
Conklin, NY08-1994
Certificate of Banking And Financing - Banking And Financial Support Services
Broome Tioga Boces
Binghamton, NY06-1994
Some College (No Degree) - Human Services
SUNY Broome Community College
Binghamton, NYSkills
- Contract Preparation
- Invoice Processing
- Business Writing
- Administrative Support
- Data Entry
- Inventory Management
- Verbal Communication
- Document Management
- Payment Processing
Timeline
Office Assistant - 1
NYS Office of Children and Family Services
05.2023 - Current
Emergency Family Assistance Director
The Salvation Army
05.2011 - 04.2023
High School Diploma -
Susquehanna Valley High School
Certificate of Banking And Financing - Banking And Financial Support Services
Broome Tioga Boces
Some College (No Degree) - Human Services
SUNY Broome Community College
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