Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Heather Malagar

Heather Malagar

Yucca Valley,CA

Summary

Dedicated Pharmacy Technician with over 30 years of experience at Rite Aid Pharmacy, skilled in insurance processing, data entry and inventory control. Proven ability to resolve customer issues in a friendly and professional manner. I work well as part of a team or autonomously.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Rite Aide Pharmacy
06.1992 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Education

Associate of Arts - Liberal Arts

Copper Mountain College , Joshua Tree, CA
06-2003

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Interpreting and processing medication orders
  • Medicare and medicaid process
  • Data entry
  • Attention to detail
  • Insurance processing
  • Employee training
  • Resolving complaints
  • Ordering and stocking medications
  • Resolving customer issues

Certification

  • License

Languages

English

Timeline

Pharmacy Technician - Rite Aide Pharmacy
06.1992 - Current
Copper Mountain College - Associate of Arts, Liberal Arts

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