Heather Malagar
Yucca Valley,CA
Summary
Dedicated Pharmacy Technician with over 30 years of experience at Rite Aid Pharmacy, skilled in insurance processing, data entry and inventory control. Proven ability to resolve customer issues in a friendly and professional manner. I work well as part of a team or autonomously.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aide Pharmacy
06.1992 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Associate of Arts - Liberal Arts
06-2003
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Interpreting and processing medication orders
- Medicare and medicaid process
- Data entry
- Attention to detail
- Insurance processing
- Employee training
- Resolving complaints
- Ordering and stocking medications
- Resolving customer issues
Certification
- License
Languages
English
Timeline
Pharmacy Technician - Rite Aide Pharmacy
06.1992 - Current
Copper Mountain College - Associate of Arts, Liberal Arts
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