heather mallory

• Produced consistently high-quality baked goods for customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
• Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Maintained accurate inventory of baking supplies and ingredients.
• Complied with health and safety codes to protect staff and customers.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Managed customer service operations, including taking orders and resolving complaints.
• Operated cash registers and processed payments accurately.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Trained and supervised new employees on bakery operations and procedures.
• Adjusted recipes based on available ingredients or dietary restrictions,
• Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
• Customized cake designs according to customer requests, increasing satisfaction and repeat business.
• Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
• Maintained cleanliness and organization in baking area, meeting health and safety standards.
• Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
• Increased customer satisfaction with friendly and efficient service.
• Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
• Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
• Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
• Followed food safety standards when handling ingredients.
• Cleaned and maintained kitchen equipment and oven.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Prepared dough for variety of pastries, cakes and breads.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Packaged finished products for sale.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Prepared frostings and other toppings for cakes and pastries.
• Processed customer orders and payment transactions.
• Replenished bakery items in display cases.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Determined baking times for various items.
• Cut and shaped dough for pies, rolls and other pastries.

• Produced consistently high-quality baked goods for customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
• Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Maintained accurate inventory of baking supplies and ingredients.
• Complied with health and safety codes to protect staff and customers.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Managed customer service operations, including taking orders and resolving complaints.
• Operated cash registers and processed payments accurately.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.

• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Trained and supervised new employees on bakery operations and procedures.
• Adjusted recipes based on available ingredients or dietary restrictions,
• Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
• Customized cake designs according to customer requests, increasing satisfaction and repeat business.
• Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
• Maintained cleanliness and organization in baking area, meeting health and safety standards.
• Conducted monthly inventory audits to ensure accuracy and accountability of stock levels.
• Increased customer satisfaction with friendly and efficient service.
• Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
• Managed inventory for cost-effectiveness, ensuring no shortage of ingredients and minimizing waste.
• Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
• Followed food safety standards when handling ingredients.
• Cleaned and maintained kitchen equipment and oven.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Prepared dough for variety of pastries, cakes and breads.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Packaged finished products for sale.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Prepared frostings and other toppings for cakes and pastries.
• Processed customer orders and payment transactions.
• Replenished bakery items in display cases.
• Replenished and rotated food items, following correct food cooling and storage procedures.
• Determined baking times for various items.
• Cut and shaped dough for pies, rolls and other pastries.

K have work at a number of customers service jobs and cashier jobs sents I was 18 until I got married at 25 in 2004