Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Atkinson

Parkersburg,WV

Summary

Proven track record in enhancing customer satisfaction. Demonstrated exceptional relationship-building skills, leading to increased repeat business and a meticulous approach to workplace cleanliness.

Overview

4
4
years of professional experience

Work History

Packer Associate

Gaskets Packing And Seals
12.2022 - Current
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.

Customer Service Lead

Paradise Cove Tanning Studio
03.2022 - 12.2022
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Responsible for opening and/or closing


Sales Associate

Bath And Body Works
10.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Restaurant Hostess

Applebee's Grill + Bar
08.2020 - 10.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

Parkersburg High School
Parkersburg, WV

WVUP
Parkersburg, WV

Skills

  • Box assembly
  • Order picking accuracy
  • Shipping and receiving
  • Workplace Cleanliness
  • Cleanliness and hygiene
  • Conflict Resolution
  • Scheduling
  • Assertiveness
  • Handling Complaints
  • Personal presentation
  • Relationship Building
  • Reservation handling
  • Coordinating tasks

Timeline

Packer Associate

Gaskets Packing And Seals
12.2022 - Current

Customer Service Lead

Paradise Cove Tanning Studio
03.2022 - 12.2022

Sales Associate

Bath And Body Works
10.2021 - 03.2022

Restaurant Hostess

Applebee's Grill + Bar
08.2020 - 10.2021

High School Diploma -

Parkersburg High School

WVUP

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Taylor Atkinson