Heather Manto
Art & Wellness
Bastrop
Summary
Dynamic leader, coach and mentor with hands-on experience in workshop and classroom instruction; strong talent for navigating challenges. Brings strong problem-solving skills and proactive approach to challenges. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing personal and professional goals.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Adjunct Instructor
Southern Desert Institute
09.2023 - Current
- Conducts dynamic lectures, enhancing student engagement and understanding.
- Adapts teaching strategies to diverse learners, fostering inclusivity and comprehension.
- Delivers practical skills, preparing students for industry challenges.
- Uses data-driven methods to boost comprehension and analytical skills.
- Analyzes data to refine teaching methods, resulting in improved student performance and deeper understanding of complex concepts.
- Assessed student performance through assignments, exams, and feedback, providing constructive guidance for improvement.
Owner/Operator
Oddity Den Antiques & Oddities
03.2023 - 11.2024
- Developed and implemented marketing strategies that increased brand awareness and customer engagement through social media and community outreach.
- Optimized product offerings by conducting in-depth market research, identifying emerging trends, and analyzing competitor strategies.
- Revolutionized online presence by developing and maintaining a dynamic web store and engaging social media platforms, significantly increasing digital footprint.
- Created eye-catching merchandise displays, increasing in-store customer engagement.
- Built strong customer relationships, fostering loyalty and repeat business.
- Implemented rigorous supplier evaluation processes, effectively maintaining product cost controls.
- Analyzed market trends, identifying opportunities to optimize content and engagement.
- Managed operations, overseeing financial management, inventory control, and customer service to ensure smooth business functionality.
Owner/Operator
Independence Barber Shop LLC
08.2019 - 01.2023
- Developed and implemented marketing strategies to attract new clients, resulting in increased foot traffic and brand awareness.
- Ensured compliance with health and safety regulations by maintaining cleanliness of the workspace and implementing safety protocols.
- Trained and mentored new staff on operational procedures, enhancing team productivity and ensuring adherence to company standards.
- Managed daily operations, overseeing financial management, inventory control, and customer service to ensure smooth business functionality.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Assessed income and expenses and adapted plans to improve profit levels.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Oversaw inventory management, including ordering supplies and maintaining stock levels to support uninterrupted service delivery.
Co-Owner/Operator
Rosewood Barbershop LLC
03.2017 - 07.2019
- Analyzed market trends to identify areas for potential growth or improvement within the business operations.
- Led digital design projects, enhancing brand identity across platforms with creative solutions.
- Executed SEO strategies, boosting online visibility and improving search rankings.
- Oversaw inventory management, ensuring adequate supplies of products and equipment for seamless operations.
- Evaluated competitor strategies in order to stay ahead in the industry by adopting innovative approaches tailored specifically towards our unique target audience.
- Managed daily operations to ensure high-quality barbering services and customer satisfaction.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained compliance with health regulations and safety standards within the barbershop environment to ensure client safety.
Administrative Assistant
STG International Inc.
04.2012 - 06.2014
- Utilized project management software to track deadlines, monitor project progress, and facilitate communication among team members.
- Organized travel arrangements, including flights, accommodations, and itineraries, to support executives in achieving business objectives seamlessly.
- Developed and maintained filing systems for documents and reports, improving retrieval efficiency and ensuring compliance with company policies.
- Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
- Managed executive calendars, coordinating appointments and meetings to optimize time management and enhance organizational efficiency.
- Acted as a liaison between executives and other departments, fostering collaboration by effectively communicating priorities and updates across the organization.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Federal Police Officer
Department Of Defense
03.2008 - 02.2012
Military Police Officer/Small Arms Repair Technician
US Army
01.2002 - 12.2007
Education
BA - Business Administration
American Military University
Manassas, VAMS - Information Technology
Southern New Hampshire University
Skills
Skill development training
Instructional design
Workshop facilitation
Content marketing
Business development
Project coordination
Analytical problem solving
Group instruction
Coaching and guidance
Research and analysis
Critical thinking
Adaptability and flexibility
Certification
Licensed barber/cosmetologist
Timeline
Adjunct Instructor
Southern Desert Institute
09.2023 - Current
Owner/Operator
Oddity Den Antiques & Oddities
03.2023 - 11.2024
Owner/Operator
Independence Barber Shop LLC
08.2019 - 01.2023
Co-Owner/Operator
Rosewood Barbershop LLC
03.2017 - 07.2019
Administrative Assistant
STG International Inc.
04.2012 - 06.2014
Federal Police Officer
Department Of Defense
03.2008 - 02.2012
Military Police Officer/Small Arms Repair Technician
US Army
01.2002 - 12.2007
MS - Information Technology
Southern New Hampshire University
BA - Business Administration
American Military University
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