Heather Marie
Bend,OR
Summary
Dynamic and personable hairstylist with a proven track record in customer service, excelling in client satisfaction through tailored services and exceptional communication. A self-motivator who thrives in fast-paced environments, leveraging strong attention to detail and adaptability to enhance customer experiences and drive loyalty.
Overview
21
21
years of professional experience
Work History
Hairstylist
Self Employed Services
Bend, OR
01.2005 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Promotional Sales Representative
Platinum Events
Bend
01.2015 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Maintained accurate records of promotional events and customer interactions.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Engaged customers to communicate key product features.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased sales by effectively communicating product benefits.
CNA
Awbrey House
Bend Oregon
03.2020 - 07.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Bartender
Lost Tracks Golf Club
Bend, OR
04.2020 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Executed basic food preparation duties at the deli counter.
Education
Associate Of Arts - Health And Wellness
Central Oregon Community College
Bend, OR06.2018
Skills
Personable
Self Motivator
Enjoys Constructive Learning
Dependable