Heather Marie
Bend,OR
Summary
Dynamic and personable hairstylist with a proven track record in customer service, excelling in client satisfaction through tailored services and exceptional communication. A self-motivator who thrives in fast-paced environments, leveraging strong attention to detail and adaptability to enhance customer experiences and drive loyalty.
Overview
21
21
years of professional experience
Work History
Hairstylist
Self Employed Services
01.2005 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Promotional Sales Representative
Platinum Events
01.2015 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Maintained accurate records of promotional events and customer interactions.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Engaged customers to communicate key product features.
- Developed and executed promotional campaigns to drive brand awareness and sales.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased sales by effectively communicating product benefits.
CNA
Awbrey House
03.2020 - 07.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Bartender
Lost Tracks Golf Club
04.2020 - 07.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Executed basic food preparation duties at the deli counter.
Education
Associate Of Arts - Health And Wellness
Central Oregon Community College
Bend, OR06.2018
Skills
Personable
Self Motivator
Enjoys Constructive Learning
Dependable
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