Heather Markwardt
Cedar Rapids,IA
Summary
Experienced and detail-driven professional with a solid background in coordinating and executing testing processes. Adept at ensuring seamless team collaboration, delivering results, and process improvements in fast-paced, cross-functional environments. Skilled in test planning, execution, and defect management. Strong communicator with a focus on quality and precision.
Overview
26
26
years of professional experience
Work History
TES Coordinator
Test Equipment Services
05.2024 - Current
- Oversee calibration, shipment, and tracking of test equipment across departments
- Manage asset lifecycle from procurement to retirement
- Maintain accurate inventory in SAP and internal systems
- Utilize SAP to prepare shipping documents and track assets
- Coordinate with engineering, quality, and third-party vendors
- Ensure compliance with certification standards
- Support preventative maintenance and SOP updates
- Train and onboard employees in equipment processes
- Utilize Microsoft Office tools like Teams, Word, Excel and Outlook for communicating, building reports and tracking assets
- Managed testing schedules for optimal resource allocation, ensuring timely completion of all test cycles.
- Established strong communication channels with stakeholders, keeping them informed on testing progress and potential issues.
- Developed practical contingency plans for potential issues that may arise during testing, ensuring minimal disruption to project timelines.
EUS Fulfillment Buyer – Digital Technology
Aerotek, Inc.
03.2023 - 05.2024
- Managed fulfillment requests across systems and vendors
- Processed RMAs, PO updates, and resolved invoice issues
- Collaborated with finance, logistics, and engineering teams
- Handled PO submissions over $1M and verified SAP entries
- Documented SOPs and supported onboarding
Store Manager
Dollar General
09.2021 - 03.2023
- Oversaw daily store operations and staff training
- Managed inventory, vendor relations, and cash handling
- Led seasonal merchandising and delivery coordination
Warehouse Processor
Nordstrom Direct
12.2014 - 08.2021
- Led training and handled inbound/outbound logistics
- Maintained inventory in WM system and inspected returns
- Recognized with multiple Spotlight Awards for performance
Restaurant Manager
Wendy’s
10.1999 - 04.2013
- Managed operations, staff training, and inventory control
- Handled budgets, vendor orders, and food cost management
Education
High School Diploma -
Jefferson High School
Cedar Rapids, IA2003
BBA - Business
Mount Mercy University
Cedar Rapids, IA01-2029
Skills
- Test Equipment Lifecycle & Calibration Management
- SAP / Ariba / SRM / ServiceNow
- Equipment Tracking & Asset Control
- SOP Development & Process Improvement
- Compliance & Quality Assurance
- Cross-Functional Team Coordination
- Vendor Management & RMAs
- Preventative Maintenance Scheduling
- O365 Suite (Excel, Outlook, Teams)
- Inventory Accuracy & Warehouse Operations
- Training & Onboarding Support
- Multitasking & Organization
Timeline
TES Coordinator
Test Equipment Services
05.2024 - Current
EUS Fulfillment Buyer – Digital Technology
Aerotek, Inc.
03.2023 - 05.2024
Store Manager
Dollar General
09.2021 - 03.2023
Warehouse Processor
Nordstrom Direct
12.2014 - 08.2021
Restaurant Manager
Wendy’s
10.1999 - 04.2013
High School Diploma -
Jefferson High School
BBA - Business
Mount Mercy University
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