Summary
Overview
Work History
Education
Skills
Technicalacumen
Timeline
Generic

Heather Marone

Nuevo,CA

Summary

To leverage my experience in administrative management to provide exceptional service and support to the team.

Conscientious, reliable, and performance-driven professional with 16+ years of impressive experience in administrative management, office support, and customer service. Extensive experience in the healthcare industry, employing all necessary medical policies, and regulations for excellent patient outcomes. Possess in-depth knowledge of human resources management principles that include talent management, recruitment, employee relations, and implementation of strategic HR initiatives. Adept at managing sensitive information while being articulate through demonstrating exceptional verbal communication skills, admirable work ethic, a strong sense of integrity, and an excellent track record of reliability in achieving outstanding outcomes. Ability to manage diverse teams of various cultural backgrounds while demonstrating the capability to work and adjust in a dynamic environment.

Overview

19
19
years of professional experience

Work History

Compliance Analyst

VARP Inc
05.2024 - Current
  • Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
  • Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
  • Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across various departments.
  • Prepared documentation and records for upcoming audits and inspections.
  • Responded promptly to inquiries from regulators or other stakeholders regarding company practices, demonstrating transparency and commitment to ethical conduct at all times.
  • Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
  • Improved company''s risk management strategy by identifying, assessing, and mitigating potential risks related to noncompliance.
  • Reviewed audit and monitoring reports related to consumer and client activities.

HUMAN RESOURCES TECHNICIAN ii, TAP PROGRAM

Riverside County University Health Systems
02.2024 - Current
  • Review licensure and certifications to maintain current eligibility status including correcting discrepancies
  • Gather data and computer statistics for tracking purposes
  • Make referrals to other agencies if appropriate
  • Coordinate time keeping and employee schedules
  • Maintain tracking systems using the preprogrammed software (HRIS)

Instructional Assistant Middle School

Spring’s Charter
04.2023 - 11.2023
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.

ADMINISTRATIVE COORDINATOR/ CONTRACTOR CARE

Allied Up Cooperative
01.2022 - 01.2023
  • Company Overview: REMOTE POSITION
  • Full Cycle Recruitment (Onboarding new hires)
  • Responsible for all compliance documents
  • Communication to set short term and long term team goals
  • Updating and organizing personnel files
  • Work closely with associates, managers and senior leaders of the organization
  • Main point of contact for administration including general HR questions related to HR processes, leaves of absences and benefits
  • Handled confidential matters and act discrete with solid judgement
  • Invoicing and Reconciling Invoices
  • Scheduled Travel and meetings for Senior Leadership Team
  • Assisted with Time Keeping/Payroll
  • Prepared job announcements, put together new hire orientation and training
  • Research and reports payroll trends
  • Prepares powerpoints and packets for new hires and potential candidates
  • REMOTE POSITION

ADMINISTRATIVE ASSISTANT/HUMAN RESOURCES ASSISTANT

Hemet Valley Recovery Center and Sage Retreat
12.2019 - 09.2021
  • Attend meetings to obtain up-to-date information and accurately document changes to keep departments informed
  • Supervise supplies orders while organizing, updating, and maintaining all administrative files and correspondence
  • Provide clerical and administrative support to the Director and Management team; proficiently various office applications
  • Prepare forms, policies, databases, correspondence, and other business papers while ensuring hygiene and compliance
  • Maintain professional limits in all conversations while maintaining strong employee relations
  • Ensure weekly agendas are printed, minutes are taken during staff meetings, and meeting minutes are distributed
  • Analyzed new hire and vested employee assessments
  • Reviewed applications, scheduled interviews and interviewed new hires
  • Invoicing

OFFICE COORDINATOR

Telecare Corporation
04.2018 - 03.2019
  • Collaborated with teammates to guarantee the seamless operation of the workplace while supervising employees, including performance review and scheduling
  • Delegated tasks to administrative employees, which increased office efficiency and streamlined firm operations
  • Managed office activities by maintaining client communication, tracking records, and filing all paperwork
  • Instructed new employees were on administrative procedures, corporate regulations, and performance expectations
  • Followed through on a variety of assignments in a timely manner to fulfill deadlines and provided customer care
  • Interacted professionally with consumers via phone, email, or in-person to deliver information and guide them to the appropriate staff members
  • Facilitated all daily operations including collaboration with other departments such as HR and Purchasing
  • Prepared biweekly payroll for 20 employees while recording team costs and reconciling accounts to promote/keep accurate, current, and compliant financial records

SUPERVISION AIDE

Nuview Union School District
08.2017 - 04.2018
  • Provided assistance in monitoring children while at lunch, on playground, or during passing periods
  • Performed any paperwork duties and answered phones for Human Resources and Fiscal Services Office Secretary
  • Supported the emotional and social growth of children by assisting them in developing caring interaction skill

OFFICE SECRETARY

Riverside County Office of Education
10.2005 - 02.2012
  • Supported assigned County Office of Education officials with administrative and secretarial duties
  • Composed, edited, and distributed newsletters to informed the community about the needs, projects, and progress
  • Reviewed incoming memos, submissions, and reports and distributed them to the right department
  • Produced internal and external office collateral, communications, and forms such as letters and memoranda with accuracy
  • Provided top-tier administrative support to HR and Fiscal Services staff to foster excellence in office operations
  • Managed the office inventory by refilling supplies and issuing purchase orders to ensure adequate stock
  • Scheduled office meetings and client appointments for a management team of ten professionals
  • Liaised with vendors to order and maintained office supply inventory and to obtain the most cost-effective pricing
  • Managed office activities were including communications, mail distribution, supply ordering, and inventory control
  • Generated professional business memos, letters, and marketing material to support the company's goals and growth

Education

Master's - Healthcare Education

Kaplan University
Davenport, IA
10.2016

Bachelors - Healthcare Administration

Ashford University
San Diego, CA
06.2012

Skills

  • Administrative Support
  • Program Coordination
  • Customer Service
  • Report Development & Recordkeeping
  • Data Management
  • Filing Systems Management
  • Medical Terminologies
  • Scheduling
  • Human Resources
  • Marketing
  • Data Entry
  • Data Analytics
  • Front Desk
  • Office Management
  • Clerical Experience
  • Word Processing
  • Community Events Planning
  • Project Management
  • Cash Flow Management
  • Onboarding
  • Credential Management
  • Excellent Oral & Written Communication Skills
  • Employee Engagement
  • Training & Development
  • Staffing
  • Resolving Conflicts
  • New Hire Orientation
  • Timekeeping
  • Provide Feedback
  • Report Management
  • Punctuality
  • Administrative & Executive Management
  • Regulatory Compliance
  • Bank Reconciliation
  • Microsoft Excel
  • Journal Entries
  • Invoicing and collections
  • Accounts Payable
  • Bookkeeping
  • Microsoft Excel expertise
  • Accounts Payable and Receivable
  • MS Office
  • Data inputting
  • Invoicing and Billing
  • Payroll calculation
  • Payroll expertise
  • Payroll Regulations Monitoring

Technicalacumen

  • Microsoft Office Suite (Word, Excel, PowerPoint, Planner)
  • Outlook
  • QuickBooks
  • ATS programs (BlueSky, Bullhorn)
  • Rippling
  • Guardian/Law Logix
  • Precise Hire

Timeline

Compliance Analyst

VARP Inc
05.2024 - Current

HUMAN RESOURCES TECHNICIAN ii, TAP PROGRAM

Riverside County University Health Systems
02.2024 - Current

Instructional Assistant Middle School

Spring’s Charter
04.2023 - 11.2023

ADMINISTRATIVE COORDINATOR/ CONTRACTOR CARE

Allied Up Cooperative
01.2022 - 01.2023

ADMINISTRATIVE ASSISTANT/HUMAN RESOURCES ASSISTANT

Hemet Valley Recovery Center and Sage Retreat
12.2019 - 09.2021

OFFICE COORDINATOR

Telecare Corporation
04.2018 - 03.2019

SUPERVISION AIDE

Nuview Union School District
08.2017 - 04.2018

OFFICE SECRETARY

Riverside County Office of Education
10.2005 - 02.2012

Master's - Healthcare Education

Kaplan University

Bachelors - Healthcare Administration

Ashford University

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Heather Marone