Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Marsh

Columbia,SC

Summary

Developed strong interpersonal and problem-solving skills in therapeutic setting, focusing on effective communication and emotional support. Seeking to transition into new field, leveraging experience in building trust and facilitating personal growth. Adept at working in collaborative environments and committed to fostering positive outcomes.

Personable and empathetic, with genuine passion for helping others achieve emotional well-being. Possesses foundational understanding in psychological principles and effective communication techniques, with focus on active listening and problem-solving. Committed to fostering positive change and providing support to individuals in need.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead PHP Counselor

Mending Hearts Inc
03.2025 - Current
  • Provided individual and group counseling to support emotional healing and personal growth.
  • Assisted clients in developing coping strategies to manage mental health challenges effectively.
  • Conducted intake assessments to identify client needs and create personalized treatment plans.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
  • Documented client progress in electronic health records to ensure continuity of care.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
  • Facilitated team meetings, fostering communication and collaboration among staff members.
  • Evaluated program effectiveness using data-driven approaches to identify areas for improvement and implement necessary changes accordingly.
  • Promoted adherence to legal requirements relating to confidentiality, informed consent, and mandated reporting procedures among staff members.
  • Supervised counselor staff, ensuring adherence to therapeutic practices and client care standards.
  • Developed a structured schedule for appropriate level of care.

Harm Reduction Coordinator

Maury County Prevention Coalition
11.2024 - Current
  • Coordinated community outreach programs to raise awareness about prevention strategies.
  • Developed educational materials for workshops aimed at promoting healthy lifestyle choices.
  • Collaborated with local organizations to enhance program visibility and participation.
  • Managed scheduling and logistics for events, ensuring seamless execution and community engagement.
  • Facilitated training sessions for volunteers, enhancing skills in community intervention techniques.
  • Facilitated Naloxone Trainings
  • Community Outreach

Assistant Director

GWP Sober Living
02.2023 - Current
  • Developed and implemented operational protocols to enhance client care and support services.
  • Coordinated staff training programs, improving team performance and service delivery.
  • Facilitated communication between management and staff, fostering a collaborative work environment.
  • Analyzed program effectiveness, recommending strategic improvements based on client feedback.
  • Managed daily administrative functions to ensure efficient operations within the facility.
  • Led community outreach initiatives to promote awareness of sober living resources available to clients.
  • Exercised strong decision-making skills during high-stress emergency scenarios while adhering to company policies and procedures.

PHP Counselor

Mending Hearts Inc.
01.2025 - 03.2025
  • Assisted clients in developing coping strategies for emotional and behavioral challenges.
  • Facilitated individual and group counseling sessions to promote personal growth and healing.
  • Collaborated with multidisciplinary teams to create comprehensive treatment plans for clients.
  • Conducted assessments to evaluate client needs and progress throughout treatment.
  • Maintained accurate documentation of client interactions and treatment outcomes in compliance with regulations.
  • Provided crisis intervention support to clients experiencing acute distress or emergencies.
  • Educated clients on resources available for continued support post-treatment engagement.
  • Participated in professional development workshops to enhance counseling techniques and approaches.

IOP Counselor/Case Manager

Mending Hearts Inc.
06.2023 - 01.2025
  • Facilitated individual and group counseling sessions to support clients' emotional well-being.
  • Developed and implemented personalized treatment plans based on client assessments.
  • Collaborated with multidisciplinary teams to enhance client care and support services.
  • Monitored progress of clients, adjusting strategies as needed to ensure effective outcomes.
  • Conducted crisis intervention sessions, providing immediate support in high-stress situations.
  • Maintained accurate documentation of client interactions and treatment progress in compliance with regulations.
  • Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
  • Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
  • Advocated for clients' needs, connecting them with community resources to support their well-being.
  • Led psychoeducational groups to increase awareness and understanding of mental health issues.

Peer Support Specialist

Mending Hearts Inc.
08.2022 - 06.2023
  • Facilitated peer support sessions, promoting emotional well-being and recovery among individuals facing mental health challenges.
  • Developed personalized action plans, empowering clients to achieve their goals and improve life skills.
  • Collaborated with multidisciplinary teams to coordinate care and enhance client support services.
  • Provided crisis intervention, utilizing de-escalation techniques to ensure client safety and stability.
  • Trained new peer support specialists in best practices and effective communication strategies for client engagement.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
  • Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.

Education

GED -

Work Force
Columbia
06-2023

CPRS - Certified Peer Recovery Specialist

CADRE
Nashville
10-2023

Skills

  • Skilled in intake interviewing
  • Counseling
  • HIPAA
  • Mental health support
  • Client advocacy
  • Zen Charts
  • Lightening Steps
  • Behavior monitoring
  • Psychoeducation
  • Biopsychosocial assessments
  • Treatment Planning
  • Case Management
  • Client records management
  • ASAMS
  • MRT
  • Relapse prevention
  • Intake assessments
  • Client needs assessment
  • Substance abuse counseling
  • Cognitive behavioral therapy (CBT) expert
  • PTSD group specialist

Certification

CPRS

ASAM Certified

MRT Certified

Transformation Life Coach

Timeline

Lead PHP Counselor

Mending Hearts Inc
03.2025 - Current

PHP Counselor

Mending Hearts Inc.
01.2025 - 03.2025

Harm Reduction Coordinator

Maury County Prevention Coalition
11.2024 - Current

IOP Counselor/Case Manager

Mending Hearts Inc.
06.2023 - 01.2025

Assistant Director

GWP Sober Living
02.2023 - Current

Peer Support Specialist

Mending Hearts Inc.
08.2022 - 06.2023

GED -

Work Force

CPRS - Certified Peer Recovery Specialist

CADRE

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