Heather Marth RT (R)
Radiology Manager
Hellertown,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager –Radiology, Bethlehem Campus
St. Luke's University Health Network
09.2019 - Current
- Communicates clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed and motivated employees to be productive and engaged in work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participates on the committees: Quarterly Dose Reduction and Optimization, Network Physical Environment Safety, Bethlehem Trauma Committee, Patient Throughput, Radiation Safety, Comprehensive Stroke Committee, Chair the Battle of the Network Stars Committee, Daisy Award Committee.
Forensic Radiologic Technologist
Lehigh County Coroner's Office
01.2016 - Current
- Operate portable X-ray machine on post-mortem investigations both before and during autopsies
- Assist the Coroner/Deputy Coroner and the Forensic Pathologist/Medical Examiner with investigations
- Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
- Maintained up-to-date knowledge on industry advancements by attending conferences and participating in continuing education programs regularly.
- Sanitized machines after each patient to prevent spread of germs and illnesses.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Prepared and positioned patients for imaging procedures.
- Operated radiologic equipment to obtain images of body structures.
- Evaluated images for technical quality and accuracy.
- Performed radiographic imaging procedures according to established protocols.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Deputy Coroner
Northampton County Coroner's Office
09.2014 - 03.2022
- Worked closely with other Deputy Coroners to build a cohesive team capable of efficiently handling high caseloads.
- Developed strong relationships with funeral homes to ensure proper handling of decedents'' remains throughout the process from removal to burial or cremation.
- Reported cases of foul play or other problematic causes of death to appropriate legal authorities for further review.
- Improved the accuracy of death investigations by meticulously gathering and analyzing evidence at crime scenes.
- Maintained detailed records of each case, ensuring both accuracy and promptness in reporting to relevant parties.
- Conducted comprehensive witness interviews to gather essential information for ongoing investigations.
- Participated in professional development opportunities such as conferences, workshops, or seminars to stay current on best practices within the field of death investigation.
- Analyzed bodily injuries and evidence to determine causes and manners of death for deceased of all ages and backgrounds.
- Assisted families in understanding the circumstances surrounding a loved one''s death by providing compassionate support and clear explanations.
- Took notes on body injuries and other possible causes of deaths and completed detailed reports.
- Testified at inquests, hearings and court trials.
- Completed toxicology exams and investigations on bodies to gather additional evidence for analysis.
- Read wills and other legal documents to understand individual and religious wishes related to handling of bodies.
- Completed death certificates with assignment of cause and manner of death.
- Inquired into cause, manner and circumstances of human deaths and established identities of deceased persons.
- Communicated with families and next of kin to assist in cause of death investigations.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
Imaging Supervisor –Radiology, Bethlehem Campus
St. Luke's University Health Network
10.2018 - 09.2019
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Coordinated staff scheduling to efficiently cover all shifts while minimizing overtime costs.
- Led regular meetings with staff members, fostering an environment of transparency and continuous improvement.
- Trained, managed and motivated team of 90+ radiology personnel performing over 8000 imaging studies each year.
- Participated in recruitment efforts, selecting highly qualified candidates to join the team of imaging professionals.
- Managed day-to-day operations, logistics and schedules.
- Mentored junior staff members, resulting in a more knowledgeable and skilled team.
- Established a culture of teamwork within the department by encouraging open communication among employees at all levels.
- Addressed any concerns or complaints from patients promptly, demonstrating commitment to excellent customer service.
- Worked well in a team setting, providing support and guidance.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
OR Radiologic Technologist
St. Luke's Hospital
03.2003 - 10.2018
- Handled private and confidential information in compliance with hospital policies and procedures.
- Operated radiologic equipment to obtain images of body structures within the surgical setting.
- Trained and supervised new radiologic technologists.
- Sanitized machines after each patient to prevent spread of germs and illnesses.
- Determined appropriate imaging tests through careful medical record reviews.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Minimized patients' exposure to radiation with beam-restrictive devices and shielding techniques.
- Prepared and positioned patients for imaging procedures.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
- Maintained up-to-date knowledge on industry advancements by attending conferences and participating in continuing education programs regularly.
- Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Participated in continuing education programs related to radiology.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Radiologic Technologist
Venel Institute
01.2010 - 01.2014
- Assist clients with instruments and equipment during their learning experience
- Log all specimens and follow proper chain of custody
- Light clerical work for all events.
- Assisted with imaging equipment installation, maintenance and troubleshooting to uphold high-quality services.
- Conducted regular research on developments in radiologic technology to make valuable recommendations on equipment updates and replacements.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Streamlined workflow of the office by organizing schedules and maintaining accurate records of completed procedures.
- Upheld high level of service to customers by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns
- Sanitized all equipment after all events to prevent spread of germs and illnesses.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
A.A.S. Associates Degree Applied Science -
Northampton Community College
Bethlehem, PA 01.1991 - 1993.05
Skills
References
Available on Request
Certification
Radiologic Technologist RT (R)
Affiliations
ASRT member since 1999
AHRA member since 2019
Timeline
Radiologic Technologist RT (R)
11-2024
Manager –Radiology, Bethlehem Campus
St. Luke's University Health Network
09.2019 - Current
Imaging Supervisor –Radiology, Bethlehem Campus
St. Luke's University Health Network
10.2018 - 09.2019
Forensic Radiologic Technologist
Lehigh County Coroner's Office
01.2016 - Current
Deputy Coroner
Northampton County Coroner's Office
09.2014 - 03.2022
Radiologic Technologist
Venel Institute
01.2010 - 01.2014
OR Radiologic Technologist
St. Luke's Hospital
03.2003 - 10.2018
A.A.S. Associates Degree Applied Science -
Northampton Community College
01.1991 - 1993.05
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