Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heather Martin

Inchelium,WA

Summary

Dynamic professional with a proven track record in sales and marketing administration at Hewes Marine Co., adept at multitasking and relationship development. Excelled in streamlining operations, enhancing quality assurance, and boosting customer satisfaction. Skilled in data entry and proficient in dispute resolution, demonstrating a significant impact on efficiency and client relations. Frequently praised by peers as being concise, courteous and reliable. Adaptable and learn quickly. Confident that I possess the core skills necessary in assisting to achieve company goals.

Overview

28
28
years of professional experience

Work History

Sales & Marketing Administrator

Hewes Marine Co.
01.2023 - 07.2024
  • Input new boat orders into the company data base and added them into the production schedule.
  • Created detailed build folders and delivered them to the production floor.
  • Scanned and filed completed boat documents into the company data base.
  • Answered calls from dealers, received motor orders and in turn ordered them from Yamaha, Honda and Mercury. Organized motor shipments and entered them into the company shipping schedule.
  • Drafted promotional spreadsheets and sent them to the motor companies for reimbursement.
  • Received motors into the system for billing and connected them to the proper boat order.
  • Received motor certifications connected them to the proper boat in the system, filed them and sent to billing, when the correct boat was being shipped out.
  • Photographed production progress and sent photos to customers who were interested in seeing their boats go through the production line.
  • Took part in weekly board meetings and assisted in photo shoot outings for company commercials.
  • Developed strong relationships with key industry partners, leading to increased referrals and business expansion.

Co-Owner

Serendipity Seed Co. LLC
04.2015 - 12.2022
  • Oversaw budgeting and finances. kept ledgers of income and expenses. Sent out invoices, paid bills and filed taxes
  • Received and processed orders from customers.
  • Coordinated activities associated with the business production, pricing, sales and distribution.
  • Kept high quality and service standards for customer satisfaction. Maintained a healthy and organized environment.

Co-Owner

Providence Acres LLC
05.2012 - 06.2014
  • Responsible for budgeting and finance, billing and purchasing supplies, filing taxes.
  • Organized marketing, designed a website.
  • Attended bi-weekly Farmer's Markets, working directly with the customers in a sales capacity.
  • Participated directly in the processing of products, meeting production schedules and ensuring the products were above and beyond customer expectations.

Co-Owner

Martin Farms LLC
04.2000 - 02.2005
  • Kept budgeting ledgers, sent out invoices, paid bills, purchased supplies and prepared/filed taxes.
  • Participated in hands on farming, field prep work and processed surplus food products for storage.
  • Increased product scope and variety, with the production of soap, lotion and candles.
  • Direct marketed at local Farmer's Markets and built a website for the farm.

Hostess/Server

Jabrisco
01.2001 - 08.2001
  • Received customer calls, answered questions and took orders for take out.
  • Greeted customers at the door, took them to their seats with menus and silverware, brought them water and told them of our daily specials.
  • Took orders and input them into the computer system.
  • Presented food and wine to the customers, cared for their needs as they arose while dining with us.
  • Presented their bills, received payments and entered them into the company computer system.
  • Bused and cleaned tables, helped guests at other servers tables as necessary.
  • Maintained good timing under pressure and good communication with the customers.


Data Entry Clerk

State Farm Insurance Inc
01.1998 - 01.1999
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Answered phone calls and entered customers personal information into the data base.

Mail Processing Clerk

Lincoln Benefit Life
06.1996 - 12.1997
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.

Education

No Degree - Music Performance

University of Nebraska, Lincoln
Lincoln, Nebraska, NE

Associate of Arts - Medical Coding

Clover Park Technical College
Lakewood, WA
10-2025

Skills

  • Ability to multitask
  • Active listening
  • Time management
  • Quality assurance
  • Relationship development
  • Proficient in dispute and discrepancy resolution

Languages

Spanish
Limited Working

Timeline

Sales & Marketing Administrator

Hewes Marine Co.
01.2023 - 07.2024

Co-Owner

Serendipity Seed Co. LLC
04.2015 - 12.2022

Co-Owner

Providence Acres LLC
05.2012 - 06.2014

Hostess/Server

Jabrisco
01.2001 - 08.2001

Co-Owner

Martin Farms LLC
04.2000 - 02.2005

Data Entry Clerk

State Farm Insurance Inc
01.1998 - 01.1999

Mail Processing Clerk

Lincoln Benefit Life
06.1996 - 12.1997

No Degree - Music Performance

University of Nebraska, Lincoln

Associate of Arts - Medical Coding

Clover Park Technical College

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