Heather Martinez
Rio Rancho,NM
Summary
Licensed LMHC Therapist familiar with client assessments, treatment planning, and ongoing evaluations. Well-versed in effective intervention and assessment techniques.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Therapist
Cottonwood Counseling
04.2024 - Current
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Documented patient information, treatment plans, and patient responses.
- Tracked progress according to goals for interventions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Group Therapist
Vanguard Behavioral Health
10.2023 - 04.2024
- Provide direct clinical treatment and therapy in group sessions with adults
- I work collaboratively across the entire care team
- I support fellow coworkers by assisting in group sessions and or being flexible with last minute changes
- I attend supervision with my clinical team to discuss hard cases and or decompress
- I monitor my treatment documentation to ensure all of my notes are included and meet agency and professional standards
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients throughout their treatment journey.
- Improved group dynamics by designing and implementing customized therapy sessions.
- Evaluated group progress regularly to adjust therapeutic approaches as needed for optimal outcomes.
- Maintained open communication lines with referral sources, updating them on group progress and discussing potential changes or adjustments in treatment plans.
- Implemented crisis intervention protocols when necessary to maintain safety and stability in the therapeutic environment.
- Continuously expanded professional knowledge through participation in trainings, conferences, and workshops related to group therapy practices.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Documented session notes accurately and timely, ensuring adherence to ethical standards and confidentiality policies.
- Worked effectively in fast-paced environments.
Group Facilitator
Charlie Health
11.2022 - 11.2023
- I provided direct clinical care through group sessions
- I participated in collaborative group supervision and treatment team meetings with direct supervisor and peers
- I worked collaboratively across the care team including with primary therapists, care experience specialists and care coaches
- I supported the my fellow co-workers by taking on creative arts group coverage when needed if available
- I communicated clearly and professionally with clients, staff, families, agencies, and referents
- I monitored my treatment documentation to ensure all of your notes are included and meets agency and professional standards per DHCS and The Joint Commission standards
- I maintained and modeled professional ethics, including appropriate boundaries and confidentiality
- Other duties as assigned
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Evaluated participant progress through ongoing assessments, providing constructive feedback to promote growth.
- Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.
- Established clear expectations for behavior by setting ground rules and modeling appropriate conduct at all times during sessions.
Care Counselor
Cerebral Mental Health
11.2021 - 11.2022
- I support client treatment plans alongside their Prescriber and Coordinator, if they are on a Medication + Care Counseling Plan
- If they are on a Counseling Only plan, I am responsible for the client's care at Cerebral alongside their assigned Coordinator without a Prescriber
- I co-manage continuing care with other members of the client's care team as mentioned above
- I provide accountability for regular clinical assessments and timely visits (at least every calendar month)
- I assess progress and identify any possible necessary changes or escalations to appropriate Slack channels and persons of interest in the client's care
- Escalate any concerns to leadership
- I assist clients with basic account management or refer them to the Coordination team for questions involving insurance, billing, and scheduling
- I am able to clearly and confidently explain the Cerebral Care Model which includes regular sessions with Care Counselors/Therapists, their Prescriber (if applicable), and the role that their Care Coordinator serves
- I explain and demonstrate multiple psychosocial skills and personalize the treatment plan to the client's specific needs alongside the Prescriber diagnoses (if applicable)
- I have knowledge of evidence-based techniques to supplement medication treatment (e.g
- Mindfulness, motivational interviewing, etc)
Child Life Specialist
Presbyterian Downtown Hospital
12.2017 - 11.2018
- I was able to provide support during medical procedures
- I also provided psychological preparation for tests, surgeries, and other medical procedures (Therapeutic medical and recreational play)
- I provided sibling support
- I was able to help support for grief and bereavement
- Emergency room interventions
- Hospital pre-admission tours
- Outpatient consultation with families
- I was able to coordinate special events, entertainment, and activities for patients and their families
- I was able to educate caregivers, administrators, and the general public about the needs of children under stress
- I ran a support group for NICU families to help them cope with their stay in the NICU
Practicum/Internship
Christian Counseling Professionals
01.2011 - 08.2011
- Led a women's group, co-facilitate individual counseling sessions, and had 6 permanent clients of my own
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Consult Liaison Tech
Presbyterian Kaseman Hospital
05.2010 - 02.2011
- Delivered direct patient care, including such tasks as: assisting patients with activities of daily living; giving emotional support; taking vital signs; monitoring intake and output; conducting patient rounds and precaution checks; intervening in crisis situations and participating in team calls
- Reported significant psychiatric or physiological observations, such as psychotic symptoms, suicidal or self-harm behaviors, drug/alcohol withdrawal to the charge nurse or RN
- Demonstrated the therapeutic core conditions of genuineness, empathy and positive regard when interacting with patients and significant others, according to generally accepted counseling practice
- Recommended unit and program cost control measures to charge nurse
- Provided Discharge Planning instruction to psychiatric patients requiring referral from the Emergency Department
- Conducted Utilization Review for psychiatric patients seeking inpatient Behavioral Services
- Collected and reported (using computer) pre-admission assessment and productivity data
- Provided insurance authorizations for Inpatient services
Internship
Metropolitan Detention Center
08.2010 - 12.2010
- Provided group sessions with men and women who are incarcerated and provided crisis counseling
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Forensic Training Specialist
Forensic Behavioral Health Associates
10.2008 - 05.2010
- Taught a program called, All-Stars Substance Abuse Prevention program for middle school students at public, private, and charter schools
- Taught at the Metropolitan Detention Center: Psycho-educational Skills Building and Life Development program for adult men and women
- Implemented various research projects to include: collecting data on treatment programs and provided Psychological tests to various clients
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed training handbooks, computer tutorials and reference materials.
Behavioral Management Specialist (BMS)
Desert Hills
01.2008 - 03.2009
- Provided and taught behavior management skills to clients and family members
- Effectively intervened when my client exhibited acting-out behaviors in school or in the home
- Utilized positive and negative consequences when redirecting clients
- Participated as a multi-disciplinary treatment team member in my client's treatment
- Coordinated my client's program with treatment team members (therapist, teachers, and staff) and effectively implemented treatment plans and reviews
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Increased client engagement in therapeutic activities by adapting program materials and incorporating client interests.
- Delivered crisis intervention and assisted families in understanding complexities of mental illness.
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
Education
Master of Arts - Mental Health Counseling
Wayland Baptist University
10.2011
BA - Psychology, Criminology
University of New Mexico
05.2009
Skills
- Treatment Planning
- Crisis Intervention
- Family therapy
- Behavior Modification
- Documentation requirements
- Group therapy facilitation
- Electronic Charting
- Patient documentation
- EMR Updating
- Attention to Detail
- Problem-Solving
- Excellent Communication
- Teamwork and Collaboration
- Time Management
- Multitasking Abilities
- Scheduling and calendar management
- Administration and management
- Multicultural Competency
Certification
- LSAA, CTB-2024-0120
- LMHC, CTB-2024-0079
References
- Rachel Albright, manager at Cerebral
- Sam Tomasello, fellow therapist, (224) 500-7197
- Steve Summersill, co-worker at Cerebral, (917) 755-8961
Internshipsvolunteer
- Metropolitan Detention Center, 08/10, 12/10, Provided group sessions with incarcerated individuals., Provided crisis counseling.
- Christian Counseling Professionals, 01/11, 08/11, Led a women's group., Co-facilitated individual counseling sessions.
- Agora Crisis Center, 06/11, Worked as a compassionate, caring individual during difficult calls.
Timeline
Therapist
Cottonwood Counseling
04.2024 - Current
Group Therapist
Vanguard Behavioral Health
10.2023 - 04.2024
Group Facilitator
Charlie Health
11.2022 - 11.2023
Care Counselor
Cerebral Mental Health
11.2021 - 11.2022
Child Life Specialist
Presbyterian Downtown Hospital
12.2017 - 11.2018
Practicum/Internship
Christian Counseling Professionals
01.2011 - 08.2011
Internship
Metropolitan Detention Center
08.2010 - 12.2010
Consult Liaison Tech
Presbyterian Kaseman Hospital
05.2010 - 02.2011
Forensic Training Specialist
Forensic Behavioral Health Associates
10.2008 - 05.2010
Behavioral Management Specialist (BMS)
Desert Hills
01.2008 - 03.2009
BA - Psychology, Criminology
University of New Mexico
Master of Arts - Mental Health Counseling
Wayland Baptist University
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