Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Martinez

Crowley,CO

Summary

Highly adaptable and dedicated professional with a proven track record of providing exceptional customer service and fostering genuinely positive environments across diverse roles. Possessing strong communication,problem-solving, and interpersonal skills. I am eager to leverage my experience in other roles and careers.

Dynamic Registered Behavior Technician with a proven track record. Successfully implemented individualized treatment plans, enhancing client engagement and promoting positive behavior change. A committed team player with strong communication skills, dedicated to fostering supportive environments for diverse individuals.

I am a hard worker and faster learner. I adapt to my surrounding and am very eager to learn more beyond the work careers I have chosen.

Overview

15
15
years of professional experience

Work History

Registered Behavior Technician

Family Support Center 719-252-3327
04.2023 - 01.2025

Provided intensive Applied Behavior Analysis therapy to children with autism and developmental delays, directly implementing individualized treatment plans and behavorial protocols.

  • Assisted in implementing behavior intervention plans under supervision of licensed professionals.
  • Collaborated with team members to document client progress and adjust strategies as needed.
  • Engaged clients in therapeutic activities to promote skill development and enhance learning outcomes.
  • Observed and recorded behavioral data to support treatment effectiveness and inform adjustments.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Supported the development of individualized programs tailored to each client's unique needs.
  • Utilized data collection tools to track client behavior changes and report findings accurately.
  • Maintained a safe environment by adhering to safety protocols during therapy sessions.
  • Participated in training sessions to enhance understanding of Applied Behavior Analysis techniques and methodologies.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Facilitated generalization of learned skills across various environments by collaborating with educators, therapists involved in clients'' care networks.
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
  • Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.

Inventory Associate/Shift Leader

Strawberry Fields North
04.2017 - 05.2021

Developed comprehensive knowledge of product lines and effectively communicated product features and benefits to customers, leading a shift of four associates.

  • Conducted regular inventory audits to ensure accuracy and compliance with company standards.
  • Trained new associates on inventory management systems and best practices for accuracy and safety.
  • Implemented streamlined processes for receiving and storing merchandise, enhancing operational efficiency.
  • Oversaw daily inventory operations, ensuring timely processing of incoming and outgoing shipments.
  • Developed training materials focused on improving team performance in inventory control procedures.
  • Maintained cleanliness and organization of workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Completed physical inventory counts each month.
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
  • Utilized advanced software tools for organizing, analyzing, and reporting on key performance metrics related to inventory control processes.
  • Reduced stock shortages by closely monitoring inventory levels and promptly reordering when necessary.
  • Maintained inventory count, tracked usage, and documented variances.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.

Activities Assistant/CNA/Rehab Assistant/Transporter

Fowler Health Care Center
05.2010 - 12.2014

Compassionate and dedicated individual with a proven history of providing comprehensive care and support, demonstrating strong interpersonal skills, attention to detail, and the ability to work effectively with diverse individuals and their needs.

  • Planned and coordinated engaging activities tailored to residents' interests and abilities.
  • Evaluated program effectiveness through resident feedback and adjusted activities accordingly.
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Cultivated positive relationships with residents, fostering a welcoming and supportive environment.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Engaged residents through events, small groups, and personal attention.
  • Scheduled movies, entertainment, and other special events.
  • Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
  • Assisted in training new staff members on proper procedures while maintaining a safe environment for residents.
  • Documented resident progress in charts and records, providing accurate information to assist with ongoing care plans and evaluations.
  • Improved patient well-being with tailored therapeutic activities based on individual health profiles.
  • Maintained accurate patient records, ensuring compliance with health regulations and improving care continuity.
  • Trained new CNAs on best practices for patient care and safety protocols, fostering team collaboration.
  • Developed strong relationships with patients and families, promoting trust and effective communication in care delivery.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Education

High School Diploma -

Crowley County High School
Ordway,CO

Skills

    Exceptional Customer Service

    Applied behavior analysis

    Social skills development

    Discrete trial training

    Token economy systems

    Strong communication

    Interpersonal Skills

    Problem Solving

    Multitasker

    Committed Team player

    Attention to detail

    Microsoft Office Suite

    Data Entry

    Time Management

    Written,Verbal,Critical thinking

    Team Leadership Collaboration

    Emergency Response (CPR certified)

    Instructional Skills (Block Training Certified)

    Reception Duties (Front Desk Support)

    Organizational Skills (Planning Committee/General)

    Strategic Planning

Timeline

Registered Behavior Technician

Family Support Center 719-252-3327
04.2023 - 01.2025

Inventory Associate/Shift Leader

Strawberry Fields North
04.2017 - 05.2021

Activities Assistant/CNA/Rehab Assistant/Transporter

Fowler Health Care Center
05.2010 - 12.2014

High School Diploma -

Crowley County High School
Heather Martinez