Heather Maurer
Berwick,PA
Summary
Detail-oriented accounting professional with a strong background in enhancing operational efficiency and compliance. Successfully led cross-functional teams to streamline processes and drive automation initiatives, resulting in measurable improvements in accuracy and speed.
Overview
18
18
years of professional experience
Work History
Internal Auditor
WestGUARD Insurance
Wilkes-Barre, PA
01.2025 - Current
- Conducted internal audits to assess compliance with regulatory standards and company policies.
- Assisted in developing audit programs and procedures to enhance operational efficiency.
- Strengthened internal control systems by conducting comprehensive risk assessments and audits.
- Participated in special projects as requested by senior leadership, providing subject matter expertise on internal controls and risk management practices.
- Analyzed financial records to identify discrepancies and recommend corrective actions.
Director of Accounting
Met Express Inc.
Bloomsburg, PA
06.2023 - 01.2025
- Collaborated with cross-functional teams to streamline accounting procedures and improve efficiency.
- Coordinated with external auditors to ensure a smooth annual audit process, addressing any concerns or discrepancies in a timely manner.
- Oversaw accounts payable and receivable functions, maintaining strong cash flow management practices that ensured prompt payment from customers and timely settlements with vendors.
- Work closely with the VP of Accounting to drive a smooth and timely month-end close.
- Drive process improvements and automation initiatives to enhance efficiency and reduce manual errors.
Accounts Payable & Receivable Manager
Met Express Inc.
Bloomsburg, PA
08.2012 - 06.2023
- Managed end-to-end accounts payable and receivable processes to ensure timely payments and accurate billing.
- Implemented process improvements that enhanced efficiency in invoice processing and reconciliation.
- Conducted thorough credit reviews for new customers, mitigating risk while supporting sales growth initiatives.
- Implemented process improvements that streamlined invoicing and payment cycles, reducing errors and delays.
- Developed and maintained an online query to improve cash flow by reducing days outstanding for receivables.
- Implemented automated systems for invoice approval and payment processing, reducing manual workload for the team.
- Provided exemplary customer service to vendors, resolving rating/billing disputes promptly.
- Process write-offs, refunds and adjustments.
- Reconciled and approved monthly company credit card statements to ensure accuracy and compliance with internal policies.
- Processed and audited employee expense reports for accuracy, policy compliance, and timely reimbursement.
Billing Specialist / Cash Applications
Met Express, Inc.
Bloomsburg, PA
11.2007 - 08.2012
- Led initiatives to automate billing procedures, increasing efficiency and reducing errors.
- Prepare and process freight invoices accurately, ensuring compliance with carrier agreements and accessorial charges.
- Investigate and resolve billing disputes related to freight charges, detention, and lumper fees.
- Apply customer payments accurately and timely in the AS400 system, reconciling discrepancies and resolving unapplied cash promptly.
- Reduced outstanding billing days for delivered freight from 45 days to 15 days by implementing proactive follow-up and streamlined invoicing processes.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
- Oversaw and streamlined online billing operations for multiple customer accounts, ensuring accuracy and timely invoicing.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH12-2026
Associate of Science - Accounting
Luzerne County Community College
Nanticoke, PA05-2025
Skills
- Fraud investigations
- Internal controls
- Oral and written communications
- Team building and leadership
- Accounting processes
- Critical thinking and analysis
Timeline
Internal Auditor
WestGUARD Insurance
01.2025 - Current
Director of Accounting
Met Express Inc.
06.2023 - 01.2025
Accounts Payable & Receivable Manager
Met Express Inc.
08.2012 - 06.2023
Billing Specialist / Cash Applications
Met Express, Inc.
11.2007 - 08.2012
Bachelor of Science - Accounting
Southern New Hampshire University
Associate of Science - Accounting
Luzerne County Community College