Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather McAlister

Knoxville,TN

Summary

HR professional with extensive experience and success in recruiting, onboarding, and benefits administration. Knoxville, TN Highly efficient, flexible, and dependable Human Resources professional offering seven years of experience in fast-paced and challenging administrative environments. A resourceful team player, focused on developing productive and efficient processes, utilizing knowledge of HR administration, recruiting, retention, and employee records management, along with benefits knowledge and selection assistance. Adaptable and strategic with strong proficiency in payroll services. Experience with ADP for recruitment and time-keeping. Authorized to work in the US for any employer

Overview

9
9
years of professional experience

Work History

HR Specialist/LOA Administrator

University of Tennessee
10.2022 - Current
  • I assist the HR Compensation Analysts with job classifications, and I am the FML Administrator for the campus
  • I also manage the email inboxes for Compensation and FML/PPL, and manage the phone for our department, within the campus HR department.

HR Generalist/Recruiting Specialist

ATC Driveaway, ABS
03.2022 - 10.2022
  • (earned the opportunity to promote to the
  • HR Generalist) of ABS's sister company), Sister company to previous position, Consulting with the employer and identifying employment needs
  • Manage the staffing process, including recruiting, interviewing, hiring and onboarding
  • Ensure job descriptions are up to date and compliant with all local, state and federal regulations
  • Develop training materials and performance management programs to help ensure employees understand their job responsibilities
  • Interviewing potential applicants regarding their skills, experience and education
  • Contacting references and performing background checks on applicants
  • Informing applicants about position details, including working conditions, benefits and duties
  • Hiring or referring qualified applicants for the employer
  • Conducting or helping with new employee orientation
  • Keeping process paperwork and employment records
  • Investigate employee issues and conflicts and brings them to resolution
  • Ensure the organization's compliance with local, state and federal regulations

HR Assistant/Administrative Assistant

ABS NATIONAL AUTO SERVICES
02.2020 - 03.2022
  • Perform administrative duties, such as maintaining employee database and sorting emails for the HR department that include time corrections and PTO requests
  • Maintain proper records of employee attendance and leaves
  • Maintained and documented any FMLA requests, approvals, and timelines
  • Assist HR Manager in policy formulation, hiring and salary administration
  • Submit online job postings, shortlist candidates and schedule job interviews
  • Coordinate orientation and training sessions for new employees
  • Ensure smooth communication with employees and timely resolution to their queries

HR, PAYROLL/BENEFITS DESIGNEE, BOOKKEEPER

GENESIS HEALTHCARE
06.2015 - 02.2020
  • AP/, Produce, review, and file payroll reports every two weeks- Administer payroll for over 75 employees per two-week period using Kronos- Created and utilize Welcoming Program and orientation process for new employees- Process all Onboarding documents including electronic I9 documentation- Recruit and interview roughly 10-20 applicants per month- Handle all Benefits for employees, to include Benefits Orientation and Open Enrollment meetings- Created and implemented employee engagement strategies to assist with job satisfaction and a better work environment- Process and follow-up with all LOA, ensuring all documentation is accurate and loaded into electronic system- In charge of all Workers Compensation, the required documents, and following up to close cases

CNA - Certified Nursing Assistant

GENESIS HEALTHCARE
05.2014 - 06.2015
  • Assisted with all ADL for the residents- Transported residents to appointments in the facility van- Assisted with holiday functions for the residents- Worked closely with nursing staff to ensure all the needs of the residents were met

Education

Associate - BUSINESS ADMINISTRATION/HR

NEW ENGLAND COLLEGE OF BUSINESS AND FINANCE
Boston, MA
10.2019

Skills

  • Human Resources
  • Performance Management
  • Full-Cycle Recruiting
  • FML/PPL
  • HRIS Applications
  • Employee Relations
  • Payroll and Benefits Administration
  • Customer Service

Timeline

HR Specialist/LOA Administrator

University of Tennessee
10.2022 - Current

HR Generalist/Recruiting Specialist

ATC Driveaway, ABS
03.2022 - 10.2022

HR Assistant/Administrative Assistant

ABS NATIONAL AUTO SERVICES
02.2020 - 03.2022

HR, PAYROLL/BENEFITS DESIGNEE, BOOKKEEPER

GENESIS HEALTHCARE
06.2015 - 02.2020

CNA - Certified Nursing Assistant

GENESIS HEALTHCARE
05.2014 - 06.2015

Associate - BUSINESS ADMINISTRATION/HR

NEW ENGLAND COLLEGE OF BUSINESS AND FINANCE
Heather McAlister