Heather McCloud

assisted providing a safe environment for individuals to come and socialize with other's and meet with their case managers along with providing a healthy meal

Did all the shopping for the kitchen and create the menu that would be used for the month

- make sure all documentation was completed

- pass medication's as needed

-take individuals out into the community for activities

- take any continued education classes as need and stay up to date on medications certifications and CPR, safety, lifeskills and first aide along with safety care.

• Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
• Managed challenging behaviors effectively using approved crisis intervention techniques to maintain a safe environment for clients and staff members alike.
• Enhanced client independence by implementing individualized support plans and goal-setting strategies.
• Improved overall quality of care by conducting regular assessments, updating care plans, and communicating with interdisciplinary teams.
• Encouraged client autonomy by guiding the development of decision-making skills and offering support when needed.
• Maintained clean, safe, and well-organized patient environment.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Assisted with daily living activities, running errands, and household chores.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• was Casemanager for the individuals that lived at Cedar village.