Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Heather McClure

Derby

Summary

Dynamic professional with a proven track record at the Community College of Vermont, excelling in strategic planning and project management. Skilled in fostering collaborative partnerships and enhancing operational efficiency, I empower individuals through effective communication and tailored support, driving successful outcomes in academic and vocational settings. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience

Work History

Coordinator of Student Advising

Community College of Vermont
04.2024 - Current
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Empowered students through counseling and skill-building exercises.
  • Engaged with larger campaigns to build deeply collaborative partnerships.
  • Participated in strategy development and planning to grow enrollment and advance engagement.

Vocational Rehabilitation Counselor

State of Vermont
11.2022 - 04.2024
  • Assisted individuals with addressing disabilities and developing career plans.
  • Administered preliminary and comprehensive vocational assessments.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
  • Liaised with community partners to enhance employment opportunities for individuals with disabilities.
  • Proved successful working within tight deadlines and a fast-paced environment.

Program Director

NEKCA Head Start Early Childhood Education Program
12.2019 - 11.2021
  • Developed Early Childhood Education program from ground up, laying out framework, and defining roles.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Communicated regularly with stakeholders, updating on progress to build support for program.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Established program policies and procedures to comply with regulatory requirements.
  • Monitored program performance to identify areas for improvement.
  • Helped directors resolve production, casting and budgeting issues impacting program performance.

Senior Administrative Specialist

Community College of Vermont
11.2014 - 12.2019
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Resolved customer concerns efficiently to promote satisfaction and loyalty.
  • Maintained and optimized staff calendars and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Assisted with admissions process, financial aid process and obstacles that arose.
  • Facilitated student registration with admissions and records departments for smooth administration processes.

Education

Master of Arts - Education

Northern Vermont University
Lyndonville VT
05-2019

Bachelor of Arts - Business

Johnson State College
Johnson VT
05-2011

Skills

  • Work Planning and Prioritization
  • Multitasking and organization
  • Best practices implementation
  • Verbal and written communication
  • Task prioritization
  • Budget management
  • Project management
  • Staff management
  • Customer service
  • Discretion and confidentiality
  • Strategic planning and execution
  • Process improvements
  • Operational efficiency

Accomplishments

  • Supervised team of 14 staff members.
  • 2025 Community Partner of the Year
  • 2025 Skills USA Judge
  • Board Member Northeast Kingdom Learning Services
  • Member of the Program Curriculum Advisors for North Country Career Center
  • Workforce Partner of the Quarter Q3 2024
  • Chair - Village of North Troy Trustees (2015-2019)
  • COVID Pre-K Curriculum Board Chair (2020-2021)
  • Step Up to Health Care Curriculum Development team
  • Occupational Advancement and Readiness Program Developer for Vocational Rehabilitation


Timeline

Coordinator of Student Advising

Community College of Vermont
04.2024 - Current

Vocational Rehabilitation Counselor

State of Vermont
11.2022 - 04.2024

Program Director

NEKCA Head Start Early Childhood Education Program
12.2019 - 11.2021

Senior Administrative Specialist

Community College of Vermont
11.2014 - 12.2019

Master of Arts - Education

Northern Vermont University

Bachelor of Arts - Business

Johnson State College