Heather McCoy
Portsmouth
Summary
Dedicated Recovery Support Specialist with strengths in behavioral health interventions, relapse prevention, and self-care promotion. Committed to fostering mental health awareness and professional boundaries.
Overview
5
5
years of professional experience
Work History
Recovery Support Specialist
The Counseling Center
Portsmouth, OH
03.2023 - Current
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
Carryout Server
Bob Evan's
Portsmouth, OH
11.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Stanley High School
Portsmouth, OHSkills
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
- Relapse prevention
- Self-care promotion
- Recovery planning
- Goal setting assistance
- Substance abuse
Timeline
Recovery Support Specialist
The Counseling Center
03.2023 - Current
Carryout Server
Bob Evan's
11.2021 - Current
High School Diploma -
Stanley High School