Heather McCoy
Portsmouth
Summary
Dedicated Recovery Support Specialist with strengths in behavioral health interventions, relapse prevention, and self-care promotion. Committed to fostering mental health awareness and professional boundaries.
Overview
5
5
years of professional experience
Work History
Recovery Support Specialist
The Counseling Center
03.2023 - Current
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Developed therapeutic rapport with clients through empathetic listening and genuine interest in their experiences and perspectives.
- Monitored client progress towards established goals while adjusting interventions as needed based on feedback received from interdisciplinary team members involved in care coordination efforts.
Carryout Server
Bob Evan's
11.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Stanley High School
Portsmouth, OHSkills
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
- Relapse prevention
- Self-care promotion
- Recovery planning
- Goal setting assistance
- Substance abuse
Timeline
Recovery Support Specialist
The Counseling Center
03.2023 - Current
Carryout Server
Bob Evan's
11.2021 - Current
High School Diploma -
Stanley High School