Heather McCracken
Palm Springs,CA
Summary
Driven and accomplished entrepreneur with a history of success at Self-employed, where I elevated customer satisfaction and expanded product offerings through strategic market analysis and strong client relationships. Demonstrates exceptional teamwork, collaboration, and a positive attitude, alongside proven dependability and responsibility.
Overview
31
31
years of professional experience
Work History
Wife and Mother
My Family Members
03.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Owner of Gift Store
Self-employeed
01.1994 - 06.2000
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
High School Diploma -
Palm Springs High School
Palm Springs, CA06.1992
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dependable and Responsible
Timeline
Wife and Mother
My Family Members
03.2021 - Current
Owner of Gift Store
Self-employeed
01.1994 - 06.2000
High School Diploma -
Palm Springs High School
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