Heather Mcglothlin
Bluefield,WV
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
20
20
years of professional experience
Work History
CNA
Glenwood Nursing Home
Princeton, WV
06.2024 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Transported residents within the facility as needed.
In Home Personal Care Taker
Clayton Hall
Princeton, WV
06.2020 - 06.2021
- Provided assistance with activities of daily living, such as bathing, grooming and dressing.
- Performed light housekeeping duties including laundry and meal preparation.
- Administered prescribed medications in accordance with health care provider instructions.
- Encouraged socialization between clients and family members or friends.
- Observed changes in the behavior or condition of patients and reported any concerns to supervisor or health care professional.
- Assisted in transferring patients from bed-to-chair or wheelchair using appropriate equipment.
- Performed basic foot care procedures such as filing nails, applying moisturizers, treating corns and calluses.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
Assistant Manager
Arby's Restaurant
Charlotte, NC
05.2004 - 05.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Princeton High School
Princeton, WV05-1998
Skills
- Patient Care
- Feeding Assistance
- Basic Life Support
- Vital signs monitoring
- Complex Problem-Solving
- Toileting assistance
- Compassionate communication
- Patient Relations
- Transporting patients
Timeline
CNA
Glenwood Nursing Home
06.2024 - Current
In Home Personal Care Taker
Clayton Hall
06.2020 - 06.2021
Assistant Manager
Arby's Restaurant
05.2004 - 05.2021
High School Diploma -
Princeton High School
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