Heather McGrew
Collins,MS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Smith Petroleum
Hattiesburg, MS
10.2014 - 10.2020
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Recorded inventory sales into organization's weekly income report.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for 5 + employees within JSM BackOffice Software.
- Developed and maintained relationships with regular customers and suppliers through continual communication and positive interactions.
Education
Diploma - General Studies
Collins High School
Collins, MSAssociates - Liberal Arts And General Studies
Jones County Junior College
Ellisville, MSSkills
- Sales and Marketing
- Staff Management
- Adaptability
- Good listening skills
- Detail-oriented
- Job inspections
- Verbal and written communication
- Operations management
- Budgeting
- Financial Management
- Search Engine Optimization
Certification
- Licensed Casualty and Property Insurance Producer - March, 2021 - Present
- Independent Adjuster License Qualified for Property and Casualty with Workers' Comp. - March, 2021 - Present
Timeline
Sales Manager
Smith Petroleum
10.2014 - 10.2020
Diploma - General Studies
Collins High School
Associates - Liberal Arts And General Studies
Jones County Junior College