Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather McKelvey

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.

Overview

23
23
years of professional experience

Work History

Receptionist

Bryn Mawr Wellness
02.2023 - Current
  • Assist with onboarding new clients and securing paperwork completion.
  • Provide clerical support to company employees by copying, faxing, and filing documents.
  • Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintain a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • I sub here on a current basis as needed. Most of the hours are in the summertime.

Office Assistant

Pradelli Home & Garden
07.2020 - Current
  • Assessed closet design project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Applied effective time management techniques to meet tight deadlines.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Created organized job site plan booklets
  • Work on an as needed basis

Coach Team Manager

CrossFit Main Line And CrossFit R5
07.2018 - 09.2020
  • Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts.
  • Led weekly classes for up to 25 individuals with consistent participation and positive feedback.
  • Demonstrated commitment to professional development by participating in CrossFit certifications, workshops, and seminars.
  • Promoted safe and inclusive environment for club clients and members.
  • Enhanced client experience by maintaining motivational and supportive culture.
  • Modified exercises to meet specific participant limitations and needs.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Collaborated with fellow coaches to share expertise, resources, and best practices in order to continuously improve coaching quality.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.

Teacher's Assistant

Waldron Mercy Academy
05.2013 - 02.2014
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Supported classroom activities, tutoring, and reviewing work.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Maintained safety and security by overseeing students in recess environments.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Area Manager

DvdPlay
01.2008 - 02.2010
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Dedicated to expanding client bases by building lasting relationships.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Built positive and productive relationships with store and field leadership.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Retail Store Owner

Couture
08.2005 - 01.2008
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Interacted well with customers to build connections and nurture relationships.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Store Manager

Bryan Lee
01.2001 - 01.2005
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Assisted with hiring, training and mentoring new staff members.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Completed point of sale opening and closing procedures.

Education

High School Diploma -

Smoky Hill High School
Aurora, CO
06.1992

Skills

  • Basic accounting
  • Visitor and Customer Relations
  • Scheduling appointments
  • Courteous and Professional
  • Office Administration
  • Punctual and Reliable
  • Billing and Invoicing
  • Office Management
  • Staff Management
  • Inventory Management
  • Customer Service

Timeline

Receptionist

Bryn Mawr Wellness
02.2023 - Current

Office Assistant

Pradelli Home & Garden
07.2020 - Current

Coach Team Manager

CrossFit Main Line And CrossFit R5
07.2018 - 09.2020

Teacher's Assistant

Waldron Mercy Academy
05.2013 - 02.2014

Area Manager

DvdPlay
01.2008 - 02.2010

Retail Store Owner

Couture
08.2005 - 01.2008

Store Manager

Bryan Lee
01.2001 - 01.2005

High School Diploma -

Smoky Hill High School

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Heather McKelvey