Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather McKinney

Diboll

Summary

With a proven track record at Acadian Ambulance, I excel in vital sign assessment and critical decision-making, ensuring swift, high-quality patient care. My experience spans various roles, demonstrating adaptability and a strong work ethic. Skilled in basic life support and fostering team efficiency, I consistently enhance service delivery and patient satisfaction.

Overview

15
15
years of professional experience

Work History

EMT-Basic

Acadian Ambulance
07.2020 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Assisted with lifting and moving patients.
  • Responded to 911 calls for medical emergencies.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Delivered emotional support to patients and families.
  • Handled patient transfers from one medical facility to another.

Dish Washer

Sodexo USA
01.2019 - 06.2020
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.

Cashier

Dollar Tree
01.2019 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Tender Scorer

Pilgrims Pride Corp
08.2018 - 02.2019

Cut tenders off chicken, package chicken for sale

Cashier/ Bakery Team

Sams Club Distribution
08.2017 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Home Health Aide

A Pineywoods Home Health Services
03.2015 - 09.2015
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.

Cap 2 Team

Walmart
08.2014 - 06.2015
  • Enhanced team efficiency by streamlining stocking processes and ensuring timely task completion.
  • Assisted in training new CAP 2 Team Members on proper stocking techniques, safety protocols, and company policies.
  • Maximized warehouse space utilization through strategic organization of incoming shipments before distribution to sales floor areas.

Correctional Officer

TDCJ
08.2013 - 08.2014
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Detailer

Robinson Auto
07.2010 - 05.2011
  • Washed cars and trucks daily for auto dealership.
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.

Education

Certificate - Emergency Medicine

National EMS Academy
Beaumont, TX
03.2020

High School Diploma -

Chester High School
Chester Texas
01.2012

Skills

  • Basic life support
  • Vital sign assessment
  • Critical decision-making skills
  • Patient assessments

Timeline

EMT-Basic

Acadian Ambulance
07.2020 - Current

Dish Washer

Sodexo USA
01.2019 - 06.2020

Cashier

Dollar Tree
01.2019 - 04.2019

Tender Scorer

Pilgrims Pride Corp
08.2018 - 02.2019

Cashier/ Bakery Team

Sams Club Distribution
08.2017 - 08.2018

Home Health Aide

A Pineywoods Home Health Services
03.2015 - 09.2015

Cap 2 Team

Walmart
08.2014 - 06.2015

Correctional Officer

TDCJ
08.2013 - 08.2014

Detailer

Robinson Auto
07.2010 - 05.2011

Certificate - Emergency Medicine

National EMS Academy

High School Diploma -

Chester High School
Heather McKinney