Overview
Work History
Education
Skills
Associations
Leadership Experience
Timeline
BusinessAnalyst
Heather McNabb

Heather McNabb

Belleville ,Pa

Overview

33
33
years of professional experience

Work History

Small Business Co-Owner

Selin's Grove Brewing
01.1996 - 08.2023
  • Interacted with customers in person, by phone, email, & social media messaging, to answer their questions, and to help them feel comfortable, welcome and important.
  • Monitored daily cash discrepancies, inventory shrinkage and waste.
  • Managed schedules, payroll, daily reconciliation, banking duties and relationships, sales, and inventory.
  • Drafted and edited documents for clear company communication and advertising materials.
  • Maintained organized records for government compliance & audits, filed regular excise taxes and required reports online.
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Managed our point of sale platform, adept at trouble shooting of our networking and internet/wifi, built our website, management of our social media platforms, paid bills and did payroll through Quick Books directly integrated with our commercial bank account.

Brewers Assistant & Cellerman

New Belgium Brewing
11.1993 - 08.1995
  • Adhered manufacturing practices and standard operating procedures.

Front Desk Receptionist

Rock Gardens Inn
01.1991 - 01.1993
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Bookseller

Little Professor Bookstore
09.1990 - 07.1991
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services. Organized merchandise and created displays.


Education

Bachelor of Arts - History

Indiana University of Pennsylvania
Indiana, PA
05.1990

High School Diploma -

Chief Logan High School
05.1986

Skills

  • Customer Service, Relations and Satisfaction
  • Advertising
  • Quickbooks, MicroSoft word, Toast POS
  • Scheduling
  • Goal Setting
  • Ability to lead, work independently, and with a team
  • Inventory Management

Associations

  • Pink Boots Society Women's Brewers Guild
  • Mount Nittany Mountain Bike Association
  • Art Alliance of Central Pa. Member

Leadership Experience

  • Selinsgrove Projects Inc. (SPI), Board Member, 2020, 2022
  • Selinsgrove History Association, Committee Member, 2018, 2022

Timeline

Small Business Co-Owner

Selin's Grove Brewing
01.1996 - 08.2023

Brewers Assistant & Cellerman

New Belgium Brewing
11.1993 - 08.1995

Front Desk Receptionist

Rock Gardens Inn
01.1991 - 01.1993

Bookseller

Little Professor Bookstore
09.1990 - 07.1991

Bachelor of Arts - History

Indiana University of Pennsylvania

High School Diploma -

Chief Logan High School

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Heather McNabb