Heather McPherson

Treasurer Duties

• Monitored and maintained financial records, including budgets, investments, and expenditures.
• Developed and implemented policies to ensure responsible fiscal management.
• Prepared monthly bank reconciliations and general ledger entries.
• Analyzed financial data to identify potential areas of cost savings.
• Assisted with the preparation of annual budget reports and forecasts.
• Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
• Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
• Created detailed financial statements for senior leadership review.
• Presented financial information at board meetings as needed.
• Performed complex accounting functions such as tax filing, cash management.
• Researched and resolved discrepancies related to accounts receivable and payable issues.
• Implemented new procedures to improve internal controls over finances.
• Ensured timely payment of vendors and creditors through regular follow-ups.
• Developed systems for tracking income sources and expenses incurred by the organization.
• Reconciled accounts with statements and invoices on monthly basis, investigating and resolving discrepancies to maintain records accuracy.
• Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.
• Managed accounting, payroll and financial reporting activities.
• Supervised month-end close processes and reconciled treasury transactions.
• Maintained general ledger and chart of accounts, performed complex accounting functions such as journal entry preparation, account analysis, balance sheet reconciliation and preparation of quarterly financial statements.
• Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
• Created internal controls and corrective actions to reduce risk or deficiencies.
• Designed and formatted financial reports for internal and external users.
• Implemented multiple software conversions, desktop setup and staff training.
• Validated systems and procedures to support program implementation and streamline auditing processes.
• Used US GAAP to shape technical accounting policies and procedures
• Created and updated spreadsheets to track and report data.

President/Vice President Duties

• As the only experienced remaining board member, trained and assisted all current and upcoming board members in responsibilities to maintain program efficiency.
• Collaborated with staff members to ensure operational efficiency of the organization.
• Established fundraising strategies to increase financial support for programs and services.
• Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
• Provided leadership and guidance on budgeting decisions to maximize resources available.
• Managed personnel issues including volunteers for events and concessions.
• Arranged all aspects of two concession stands for junior varsity, varsity, and middle school football in addition to spring soccer concessions.
• Coordinated with vendors to ensure timely delivery of supplies and products.
• Supervised a team of concession volunteers to ensure efficient operations.
• Maintained records of food sales, labor costs, and other related expenses.
• Developed and implemented effective procedures for inventory control and stock rotation.
• Assisted in the planning and execution of fundraising activities to increase revenue.
• Monitored daily sales figures against budget targets and took corrective action when needed.
• Managed cash flow by accurately tracking transactions on POS system and reconciling receipts with bank deposits.
• Ordered or purchased necessary ingredients from suppliers based on projected demand levels.
• Managed finances by maintaining concessions records for sales and expenses.
• Oversaw high school concession stand by cooking food, cleaning equipment and balancing daily receipts.
• Made recommendations for bylaws revision and provided strike-through copies and new bylaws to the board and booster members.

General Booster Duties

• Fitted, tracked, and oversaw uniforms for 80 marching students and 70 concert students.
• Oversaw software used by boosters for tracking students, finances, uniforms, instruments, music, parents, and events calendar.
• Ensured accurate data for all students and parents was placed in software.
• Ensured uniforms were assigned to each individual student in software.
• Currently facilitating changeover in booster software from Charms to CutTime
• Importing all student, parent, and uniform data into new software
• Build and use goggle forms in fundraising and parent/student information sheets.
• Request and track all volunteers to ensure the programs success.
• Ensure medical data is up to date and carried on every trip attended by the students.
• Ensure all emergency backpacks are stocked and available to parents on every trip.
• Oversaw and tracked any medications issued to students.
• Carried over most duties from secretary position listed next, other than writing Agendas and minutes.

• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Sorted mail and distributed it to appropriate personnel or departments within the organization.
• Assisted with special projects or tasks related to departmental functions upon request.
• Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
• Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
• Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
• Performed data entry into computer systems; ensured accuracy of all entered information.
• Responded to customer inquiries via email or telephone in a polite and professional manner.
• Managed calendar reminders for upcoming deadlines or events associated with the office.
• Updated contact lists on a regular basis; created new contacts as needed.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.
• Maintained organized filing system of paper and electronic documents.
• Coordinated communications, taking calls, responding to emails and interfacing with clients.
• Sent and distributed mail and parcels.
• Ordered office supplies to purchase items and maintain appropriate levels.
• Assisted with accounts receivable and accounts payable functions.
• Created and updated spreadsheets to track and report data.
• Managed multiple calendars and contacts using computer software.
• Produced and distributed memos, newsletters and other forms of communication.
• Responded to parent issues to provide immediate resolution and improve retention.
• Raised funds by organizing multiple events and diligently managed details to meet deadlines.

• Developed strategic plans to increase profitability and efficiency.
• Created marketing campaigns to attract new customers.
• Oversaw budgeting and financial management.
• Maintained relationships with existing clients by providing superior customer service.
• Organized events such as trade shows and conferences.
• Ensured compliance with local, state, and federal regulations.
• Developed policies and procedures for the organization.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Led startup and creation of operational procedures and workflow planning.
• Hosted special events to boost brand awareness and increase community engagement.

• Mother had massive stroke and I became her fulltime caregiver until her passing.

• Maintained filing system for records, correspondence and other documents.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Provided administrative support to management team including preparing reports and presentations.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Managed office inventory and placed new supply orders.
• Communicated with finance vendors to resolve contract-related concerns.
• Provided daily updates to contracts for all clients.
• Simplified vehicle release process for optimal customer service.
• Performed inventory management and conducted thorough cleaning of vehicles to ensure prompt release.

• Developed and implemented office policies and procedures.
• Supervised staff members, organized schedules and delegated tasks.
• Coordinated meetings, conferences, travel arrangements and department activities.
• Maintained filing system for records, correspondence and other documents.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Ensured compliance with applicable laws regarding employment practices.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Administered payroll and maintained proper documentation of employee personnel.
• Coordinated transportation activities, developed transportation relationships and monitored transport costs to facilitate smooth transportation actions.
• Entered time and attendance logs in preparation for payroll.
• Assigned work and monitored performance of project personnel.

• Provided full-time care for husband with stage 4 lung cancer following his medical retirement from the Navy.
• Assumed responsibility for the care and supervision of young children in a full-time capacity.
• Volunteered for various tasks and assignments at the elementary school.
• Successfully applied for social security, va, and military benefits following spouse's death.
• Took care of young children while spouse was deployed on a regular basis.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Relocation due to military

• Went to college full time

• Explained daily specials and made recommendations upon request.
• Greeted guests, provided menus and answered questions regarding menu items.
• Assigned duties to servers and monitored their performance.
• Ensured that all tables were properly set up with appropriate supplies.
• Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
• Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
• Managed cash register operations including ringing up orders and processing payments accurately.
• Coordinated food delivery from kitchen to ensure accuracy of order placement and timeliness of service.
• Provided guidance to servers on proper etiquette when dealing with customers.
• Served high volume of tables at once and simultaneously supervised serving staff.
• Trained new servers on menu items and restaurant standards.
• Completed opening and closing checklists to ensure smooth restaurant operations.
• Calculated charges, issued table checks and collected payments from customers.
• Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.

• Greeted guests and provided menus.
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Accurately recorded orders on cash register and point-of-sale system.

• Developed and implemented training programs for radio operations personnel.
• Conducted technical inspections of communications equipment to ensure proper function.
• Ensured compliance with applicable regulations and directives related to radio operations.
• Supervised the installation, operation, maintenance, troubleshooting, repair and testing of communication systems.
• Maintained records on all radio operations activities in accordance with established procedures.
• Provided technical advice and assistance to subordinate personnel regarding operational issues.
• Performed quality assurance checks on newly installed or repaired communication systems.
• Monitored performance of subordinate personnel to ensure adherence to standards and protocols.
• Managed inventory control of $500,000 worth of supplies and equipment used by radio operators.
• Responded rapidly to emergency situations requiring immediate action by providing technical guidance as needed.
• Responsible for 19 soldiers to ensure communications section was run efficiently.