Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Meadows

Pine Knot,KY

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

Instructional Assistant

McCreary County Board of Education
Stearns, KY
07.2022 - Current
  • Monitored student progress and provided feedback to teachers.
  • Conducted assessments of student skills to identify needs and develop instructional plans.
  • Assisted teachers in providing accommodations for students who need additional support.
  • Organized instructional materials and activities for special education classrooms.
  • Administered standardized tests under the supervision of certified personnel.
  • Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
  • Implemented behavior management strategies designed by the teacher or behavioral specialist.
  • Maintained records of student performance according to school policies and procedures.
  • Facilitated small group instruction for targeted skill development.
  • Maintained accurate records of attendance and grades for all assigned classes.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Worked one-on-one with special needs students to help navigate through school challenges.

Customer Service Representative

First Financial Credit
Whitley City, KY
08.2020 - 08.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered customer inquiries via phone, email, and chat.
  • Performed daily reconciliation of teller drawer within established limits.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Reviewed contracts for purchase transactions to ensure compliance with lender requirements.
  • Assisted loan officers with the preparation of loan documents and closing packages.
  • Answered questions regarding loan status and process from customers, real estate agents, title companies.
  • Analyzed financial information provided by applicants in order to determine eligibility for specific types of loans.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.

Child Care Provider

The Giving Tree Daycare
Stearns , KY
03.2019 - 02.2020
  • Attended professional development workshops to stay current on best practices in early childhood education.
  • Collaborated with teachers on special projects such as holiday parties or end-of-year events.
  • Participated in parent and teacher conferences to discuss student progress or any other concerns related to childcare services provided.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Assisted with feeding infants and toddlers during meal times.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Monitored children's progress through ongoing assessments of their abilities and interests.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Read books aloud to small groups or individual children.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Secured indoor and outdoor premises to protect children.
  • Assisted children in development of social, communication and problem-solving skills.
  • Developed and implemented lesson plans and activities for children of various ages.

Education

Associate of Arts - General Studies

Somerset Community College
Somerset, KY
12-2023

General Studies

Mccreary Central High School
Stearns, KY
05-2006

Education

University of The Cumberlands
Williamsburg, KY

Skills

  • Effective Communication
  • Collaborative Teamwork
  • Clerical Support
  • Instructional technology
  • Relationship Building
  • Invoice and payment processing

Timeline

Instructional Assistant

McCreary County Board of Education
07.2022 - Current

Customer Service Representative

First Financial Credit
08.2020 - 08.2022

Child Care Provider

The Giving Tree Daycare
03.2019 - 02.2020

Associate of Arts - General Studies

Somerset Community College

General Studies

Mccreary Central High School

Education

University of The Cumberlands
Heather Meadows