Heather Meltabarger
Sharps Chapel,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Corrections Captain
Union County Sheriff's Office
Maynardville, TN
10.2024 - Current
- Managed incident reports and documented disciplinary actions effectively.
- Collaborated with law enforcement agencies during emergency situations.
- Created monthly reports summarizing staff activity and incident statistics for review by higher-level administrators.
- Reviewed internal documents such as log books or shift reports submitted by subordinate officers prior to submitting them for approval.
- Maintained records related to staffing assignments, overtime hours worked, inmate grievances filed, contraband confiscated.
- Intervened verbally to calm disruptive behavior in various situations. by verbal interventions.
- Prepared written reports concerning inmate's misconduct.
Correctional Officer
Union County Sheriff's Office
Maynardville, TN
08.2021 - 10.2024
- Monitored inmate behavior and ensured compliance with facility regulations.
- Conducted regular inspections of cells and common areas for contraband.
- Responded to emergency situations, applying de-escalation techniques as needed.
- Documented incidents and maintained accurate logs of daily activities.
- Assisted in inmate transport to court hearings or medical appointments.
- Engaged in conflict resolution to promote a peaceful environment among inmates.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
- Conducted headcounts to ensure that all inmates were accounted for.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Gas Clerk
Food City
Maynardville, TN
01.2016 - 03.2017
- Assisted customers with fuel purchases and provided service information.
- Monitored fuel inventory levels and reported discrepancies to management.
- Operated point-of-sale systems for accurate transaction processing.
- Maintained cleanliness and organization of the gas station environment.
- Resolved customer complaints quickly and professionally.
- Operated pumps to fill tanks of motor vehicles with gasoline or diesel fuel.
- Reported any discrepancies between actual sales receipts and computer records immediately to management team.
- Performed cash register operations accurately and balanced daily transactions.
Cashier
Freds
Maynardville
06.2014 - 12.2015
- Processed customer transactions efficiently and accurately at a retail environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash register operations and balanced cash drawers at end of shifts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Assisted customers with product inquiries and provided excellent service support.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels and restocked shelves as needed throughout the day.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Followed company security procedures for handling large sums of money.
Education
Union County High School
Maynardville, TnSkills
- Attention to detail
- Staff leadership
- Security protocols
- Time management
- Problem solving
- Team collaboration
- Regulatory knowledge
- Report writing
- Cash handling
- Inventory management
- Customer relationship management
- Phone etiquette
- Multitasking and organization
- Trustworthiness and integrity
- Incident management
- Conflict resolution
Timeline
Corrections Captain
Union County Sheriff's Office
10.2024 - Current
Correctional Officer
Union County Sheriff's Office
08.2021 - 10.2024
Gas Clerk
Food City
01.2016 - 03.2017
Cashier
Freds
06.2014 - 12.2015
Union County High School