Heather Michalski
Bruce Twp,MI
Summary
Dynamic professional with a proven track record and over 25 years experience representing celebrity talent, most recently as handler and show runner for Celebrity Talent Booking along with being Owner of a 4D and diagnostic ultrasound business with 5 location in two states. Excel in client relations, problem-solving, and critical thinking. Achieved significant improvements in patient cooperation and business growth through innovative strategies and exceptional teamwork. Skilled in computer applications and adept at maintaining high standards under pressure.
Overview
12
12
years of professional experience
Work History
Celebrity Handler / Show Runner
Celebrity Talent Booking
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintain client comfort and confidentiality.
- Handle cash and payments responsibly and accurately.
Sonographer
Michigan Center For Fertility and Women's Health
09.2014 - Current
- Educate patients on procedure details, provide instructions, and answer questions to minimize anxiety and improve cooperation.
- Enhance patient comfort by providing clear explanations of ultrasound procedures and addressing concerns.
- Reduced appointment wait times by optimizing scheduling processes and efficiently managing daily workload.
Owner/Sonographer
Baby Envision 4d Ultrasounds
09.2012 - Current
- Manage day-to-day business operations.
- Developed and maintain strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired, trained, and manage a high-performing team of employees dedicated to achieving company goals.
- Implement marketing strategies to increase brand awareness and attract new customers.
- Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Baker University, Auburn Hills, MI
06-2012
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Organization and time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
Timeline
Celebrity Handler / Show Runner
Celebrity Talent Booking
03.2022 - Current
Sonographer
Michigan Center For Fertility and Women's Health
09.2014 - Current
Owner/Sonographer
Baby Envision 4d Ultrasounds
09.2012 - Current
Associate of Applied Science - Diagnostic Medical Sonography
Baker University, Auburn Hills, MI
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