Heather Milby

• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Communicated positively with children and guardians.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Provided developmentally appropriate activities for children.
• Supervised children engaged in physical activity, learning and social skills with peers.
• Transported children to and from activities using personal or family vehicle.
• Regularly traveled with family to help with vacation activities and childcare.
• Transported children to and from school, medical appointments and extra-curricular activities.
• Taught children to organize toys, wash hands, and share by leading by example.
• Reassured children when upset providing emotional support and stability.
• Planned fun outings and educational activities to keep children entertained.
• Supervised children on playground to help develop physical and social skills.
• Monitored children's play activities to verify safety.
• Prepared healthy, age-appropriate snacks and meals.
• Organized and cleaned home after activities by picking up toys and straightening up play room.

• Communicated professionally with pet owners via phone, email, and text.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Exercised animals regularly with walks and rigorous play activities.
• Gave animals proper attention to promote secure environment in owner's absence.
• Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
• Prepared food and water following instructions from pet owners.
• Gave medication to pets following guidelines from owners.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Followed pet care instructions for dietary needs and medication regimens.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Prepared and administered medications and treatments as prescribed by veterinarian.

I assisted the bus driver loading & unloading of students.

I worked the wheelchair lift to load & unload students in their wheelchairs.

I assisted the driver when hooking & unhooking the wheelchairs in their area.

I assisted the ambulatory students on & off the bus.

I cared for the students while they were on the bus.

I communicated with the parents on a daily basis about their child's ride to & from school.

I made sure the children followed the rules that were posted on the bus.

I always made sure the trip to & from school was a pleasant & fun ride.

I maintained safety while the children were on the bus.

I always had great communication with my bus driver & supervisors.

I helped cover other runs during the day when I was needed.

I was dependable & always early to arrive at work.

• Trained new employees by demonstrating tasks and coaching during daily activities.
• Cultivated warm relationships with regular customers.
• Operated register to process payments and collect cash payment for order totals.
• Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
• Used proper techniques to prepare food and ingredients.
• Supported sales efforts by suggestively upselling food items and increasing check averages.
• Prepared food orders, cooking on grill and operating fry station.
• Used cash registers and calculators to prepare bills, accept payments and make change.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Greeted guests pleasantly and answered menu questions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.