Heather Miller
Edgewood Healthcare
Eagle
1
Certification
13
years of professional experience
Experienced Licensed Practical Nurse with over 10 years in long-term care, skilled nursing, and hospice. Specializes in clinical administration, pharmacy coordination, and medication management, ensuring accuracy in Medicaid assessments. Facilitates communication among providers and interdisciplinary teams to improve patient care and reimbursement processes. Seeking a remote LPN role in care coordination, clinical documentation, or telehealth support.
Work History
LPN (Licensed Practical Nurse)
3 Years 4 Months- Coordinated care with providers, pharmacies, and families to facilitate accurate orders, timely refills, and effective follow-up for optimal patient outcomes.
- Managed chronic conditions (e.g., HTN, CHF, COPD, diabetes) through ongoing monitoring, patient education, and thorough documentation to promote better health management.
- Collaborated with healthcare team to develop personalized care plans for diverse patient populations.
- Coordinate pharmacy related issues including medication availability, refill needs, order clarification, discontinued medications, missing medications, delivery concerns, and follow up with pharmacy.
- Assist with insurance related medication barriers, including prior authorizations, coverage issues, refill delays, and communication with pharmacy, providers, and families to resolve concerns promptly.
- Process, review, and follow up on provider orders to ensure accuracy, timely implementation, and appropriate documentation.
- Conducted regular patient assessments with attention to Medicaid compliance, documentation accuracy, required criteria, and reimbursement related criteria.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Fostered strong relationships with community partners which resulted in increased referrals from local physicians'' offices.
- Oversaw medication passes and all direct patient care.
- Recruited, interviewed and hired well-qualified nursing staff.
- Maintained medication room in full compliance with government and facility requirements.
- Evaluated and improved team member performance through coaching and training.
- Delivered emotional support to patients and families during challenging times.
LPN (Licensed Practical Nurse)
2 Years 9 Months- Collaborated with healthcare team to develop personalized care plans for diverse patient populations.
- Trained and mentored new nursing staff on best practices and organizational protocols.
- Conducted regular assessments to evaluate patient progress, adjusting care plans as needed.
- Cared for wounds, and provided treatments in strict compliance with provider orders,
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
LPN (Licensed Practical Nurse)
11 Months- Oversaw daily medical care operations for three group homes supporting adults with developmental delays. Coordinated specialty doctor appointments to enhance resident health outcomes. Maintained accurate and up-to-date medical records for each resident. Facilitated monthly medication reviews to ensure compliance and safety. Guided interdisciplinary team discussions to optimize resident care strategies. Liaised with primary care physicians and families to provide comprehensive updates on resident well-being.
- Monitored and administered medications and treatments as per established protocols, enhancing patient care and safety.
- Evaluated and documented variations in patient vital signs, facilitating prompt reporting of issues to nursing personnel.
- Evaluated patient conditions and contributed insights to develop personalized care strategies during team discussions.
Hospice and Home Health LVN
6 Years 2 Months- Facilitated holistic end-of-life support through effective medication management and alternative comfort techniques.
- Delivered comprehensive emotional support and educational resources to families, promoting better understanding and coping mechanisms during times of adversity.
- Coordinated with RN and MD to evaluate and review patient status for optimal care.
- Facilitated daily home health visits focused on providing wound care and educating patients to enhance recovery outcomes.
LVN Float Nurse
- Improved patient outcomes by aiding medical doctors in care delivery.
Streamlined vital sign collection processes to enhance patient tracking.
Executed medication administration and managed authorizations for services effectively. - Conducted lab draws, adhering to protocols for specimen integrity and patient comfort.
LVN Charge Nurse
3 Years 2 Months- Assisted in managing nursing operations for Alzheimer’s and dementia unit to provide quality care. Administered medications and performed wound treatments. Communicated effectively with families regarding patient care.
- Managed nursing staff operations and workflow to enhance quality of patient care delivery.
- Designed and executed personalized care plans to optimize treatment outcomes.
- Managed communication channels to ensure accurate information exchange and support between medical teams and families.
- Administered medications and treatments as prescribed, monitoring patient responses and adjusting care plans accordingly.
Education
LVN - Nursing
Skills
Workflow management
Clinical documentation
Vulnerable population care
Medication administration
Strong understanding of HIPAAA
infection control
resident rights
medication safety
documentation standards
Medicaid assessment accuracy
reimbursement related documentation
and long term care workflows.
Effective communication skills
Strong written and verbal communication with providers
families
residents
pharmacies
case managers
and interdisciplinary teams.
Certification
- PN
- Expires: September 2026
- State: ID
- IV/Blood Withdrawl
- April 2013 to Present
- Certified to start IV’s and blood withdrawl.
- LPN
- CPR Certification
- LVN
- BLS Certification
Additional Information
- Skills:
- Ability to provide services to all with integrity, compassion and excellence.
- Superb communication skills necessary to follow verbal and written instructions.
- Extremely productive in a high volume, high stress, environment.
- Excellent interpersonal skills necessary to consistently interact with patients and staff in a courteous and respectful manner; and to maintain positive working relationships.
- Excellent verbal and written communication, excellent documentation.
- Fluent in medical terminology and human anatomy, along with in depth understanding of universal precaution and infection control standards.
- Catheter care, range of motion, and suction training.
- C.P.R. and First Aid Certified
Timeline
LPN (Licensed Practical Nurse)
Edgewood Healthcare
03.2023 - CurrentRead More
LPN (Licensed Practical Nurse)
Streamside Assisted Living
05.2020 - 02.2023Read More
LPN (Licensed Practical Nurse)
Communicare
06.2019 - 05.2020Read More
LVN Float Nurse
Beaver Medical Group
04.2017 - 04.2017Read More
Hospice and Home Health LVN
American All Care Services
04.2013 - 06.2019Read More
LVN Charge Nurse
Braswells Colonial Care
02.2013 - 04.2016Read More
Concorde Career College
LVN from Nursing
Read More