Heather Minto
Loveland,CO
Summary
Accomplished business administrator with hands-on experience and demonstrated success utilizing excellent organizational, time management, and clear communication skills. Successful track record in handling multiple demands consecutively, determining priorities, and making sound decisions in a fast-paced environment. Focused ability to consistently accomplish objectives through organizational talents, attention to detail and follow-through; experience in handling sensitive and confidential information and files.
Overview
12
12
years of professional experience
Work History
Hiring and Recruiting Manager
Skybridge Delivery Service
06.2021 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.
- Customized wording of job profiles, social media techniques and website subscriptions.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Amazon Warehouse Fulfillment Center
09.2020 - 01.2022
- Processing, receiving, and shipping orders accurately
- Offloading amazon delivery trucks that transport goods and/or merchandise into the warehouse
- Demonstrate excellent internal communication with all personal for accurate delivery
- Following the state health and safety regulations and practices
- Receiving, unloading, and arranging inventory items appropriately
- Examining and inspecting products for defects and damages
- Actively participating and contributing ideas on ways to improve and/or optimize warehousing procedures
Property Management Operations -Leasing Agent
PG2
01.2017 - 01.2020
- Provides administrative support to property managers/brokers including reviewing forms for accuracy and creating and maintaining organized files
- Provides superior customer service by responding to current and perspective residents, offering the right solutions to their questions and/or concerns
- Assist with the leasing of homes including the marketing process, showings, processing applications, conducting background and reference checks and preparing leases
- Maintains working knowledge of fair housing laws, rules, and regulations concerning housing leasing and management
Executive Assistant
OTB Ventures
01.2016 - 01.2017
- Served as the primary liaison between investors, owner and company employees for business and administrative operations support
- Supervised and coordinated business administrative functions, including files, records, due diligence, research, human resources and accounting
- Responsible for company’s social media marketing campaigns and plans
- Performed special projects as needed
Administrative Assistant
City of Loveland
01.2014 - 01.2016
- In the Transit department, scheduled transportation based on customer requests and route capacity
- Served as a liaison between customers, resources, and drivers providing excellent customer service
- Prepared bus passes and distributed to clients
- Sorted, organized and scanned historical equipment files from hard copies to electronic
- Processed invoices - entering and uploading into accounting system
- Prepared correspondence for social media campaigns
Retreat Director
Massage Heights
01.2012 - 01.2014
- Increased revenue 45% through staff training, team building, and marketing initiatives
- Accountable for all aspects of business operations
- Coordinated operating budget and revenue to meet targeted goals
- Performed HR duties including recruitment, hiring, firing, team building and staff training
- Managed client satisfaction through excellent customer service
Education
Associates - Applied Science
AIMS Community College
Greeley, COCertified Radiologist -
AIMS Community College
Greeley, COVanEd Education
Skills
Relationship Building
- Marketing
- Excellent Customer Service
- Process Improvement
- Budget Management
- Staff Management & Training
- Microsoft Office Suite
- Critical Thinking
- Problem Resolution
- Interviewing Abilities
- Accident Investigations
- Train Employees
- Active Listening
- Confidential Records Management
- Talent Acquisition Strategies
- Recruitment Strategies
- Resume Screening
- Internal Communications
Timeline
Hiring and Recruiting Manager
Skybridge Delivery Service
06.2021 - Current
Amazon Warehouse Fulfillment Center
09.2020 - 01.2022
Property Management Operations -Leasing Agent
PG2
01.2017 - 01.2020
Executive Assistant
OTB Ventures
01.2016 - 01.2017
Administrative Assistant
City of Loveland
01.2014 - 01.2016
Retreat Director
Massage Heights
01.2012 - 01.2014
Associates - Applied Science
AIMS Community College
Certified Radiologist -
AIMS Community College
VanEd Education
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