Heather M. Jacob
GA
Summary
Accomplished Database Administrator with a proven track record. Expert in database management and troubleshooting, complemented by a strong ability to train end-users and lead teams. Demonstrates meticulous attention to detail and a robust knowledge of software platforms, driving improvements in system utility along with website design.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager-Food Service
Food City Supermarket
10.2023 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
Database Administrator
Conservation Foundation of the Gulf Coast
09.2020 - 07.2023
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Set up and controlled user access levels across databases to protect important
- Acted as a liaison between the Foundation and Blackbaud.
- Implemented new procedures for data collection, storage, and reporting.
Database Adminstrator
YMCA Of Middle Tennessee
04.2019 - 07.2020
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Selected new technology platforms to enhance fundraising.
- Partnered with development directors and leadership to maximize database functionality.
Data Analyst
Parkview Health Foundation
06.2012 - 12.2018
- Produced monthly and on-demand reports using advanced Excel spreadsheet functions.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders.
- Trained co-workers how to optimize the use of various database interfaces.
- Created new web pages for events and maintained the overall Foundation website.
Education
Bachelor of Science - Health Informatics
Western Governors University
Salt Lake City, UT10.2017
Associate of Applied Science - Computer Information Systems - Database Management
Ivy Tech Community College of Indiana
Indianapolis, IN05.2010
Associate of Applied Science - Computer Information Systems - Website Development
Ivy Tech Community College of Indiana
Indianapolis, IN05.2010
Skills
- Database Management
- Backup and recovery
- Database monitoring
- Database Troubleshooting
- Website design and management
- Team-oriented yet able to work independently
- End-User Training
- Attentive to detail
- Strong knowledge of various software platforms
Affiliations
- AHIMA
- APRA Indiana
- Blackbaud Champions
- World Organization of Webmasters
Certification
Blackbaud certified in Raiser's Edge
CompTia A+ Certification
CIW v5 Internet Web Professional Certification
World Organization of Webmasters Certified Web Developer Associate
Timeline
Assistant Manager-Food Service
Food City Supermarket
10.2023 - Current
Database Administrator
Conservation Foundation of the Gulf Coast
09.2020 - 07.2023
Database Adminstrator
YMCA Of Middle Tennessee
04.2019 - 07.2020
Data Analyst
Parkview Health Foundation
06.2012 - 12.2018
Bachelor of Science - Health Informatics
Western Governors University
Associate of Applied Science - Computer Information Systems - Database Management
Ivy Tech Community College of Indiana
Associate of Applied Science - Computer Information Systems - Website Development
Ivy Tech Community College of Indiana
Similar Profiles
Thilari AbayasiriThilari Abayasiri
Cleaning Supervisor at Cargills Food City SupermarketCleaning Supervisor at Cargills Food City Supermarket
Ruwan SamarasekaraRuwan Samarasekara
Store Team Member at Cargills Food City SupermarketStore Team Member at Cargills Food City Supermarket
Kalpani ErangaKalpani Eranga
Cleaner at Cargills Food City SupermarketCleaner at Cargills Food City Supermarket
Brian WilsonBrian Wilson
English & History Teacher/Guide at Journey MontessoriEnglish & History Teacher/Guide at Journey Montessori
John WesleyJohn Wesley
CDL Delivery Driver at Home City Ice CompanyCDL Delivery Driver at Home City Ice Company