HEATHER MOHLER
Human Resources/Payroll
Clayton,Ohio
Summary
Human Resources leader with substantial experience in talent management, employee relations, and organizational development. Adept at fostering team collaboration and driving results, known for adaptability in dynamic environments. Skilled in strategic planning, conflict resolution, and performance management with strong emphasis on aligning HR practices with business objectives. Respected for reliability and effective communication.
Overview
18
18
years of professional experience
Work History
Head of Human Resources
FIFA World Cup 2026
12.2023 - Current
- Led HR development across three countries for FIFA World Cup 2026, establishing standalone infrastructures in a startup environment
- Managed HRIS, benefits, and compensation updates while addressing compliance challenges
- Created compensation, policies, employee resources and implemented perks programs
- Secured budget allocations to support employees and provided strategic HR expertise to ensure compliance and operational success
- My expertise and strategic decision-making enabled me to overhaul processes after vendor errors led to compliance issues
- Led the development of HR departments across three countries for the FIFA World Cup 2026, establishing standalone HR infrastructures in each host nation
- Played a pivotal role in updating and implementing HRIS, 401k, benefits programs, and compensation structures
- Served as a key decision-maker and stakeholder for developing policies and procedures
- Led a comprehensive DEI initiative that increased diverse hires and improved employee engagement by implementing targeted recruitment strategies and inclusive workplace policies
- Identified and addressed compliance challenges related to 401k, RRSP, labor laws, and benefits across multiple jurisdictions
- Developed an HR hub in each country, providing essential resources for employees
- Designed and implemented perks programs, leveraging broker partnerships to fund certain ancillary benefits
- Ensured employees were adequately supported by advocating for and securing HR budget allocations
- Offered strategic HR expertise to optimize the success of the short-term contracted engagement and ensure compliance with international HR best practices
- Facilitated seamless onboarding by connecting new employees with essential services, including relocation assistance and mental health support, ensuring a smooth transition and well-being
- Developed and executed a comprehensive compensation framework to ensure pay equity and competitiveness across all host countries, aligning with global best practices and local labor laws
Director of Payroll and Benefits
PeakMade Real Estate
12.2020 - 12.2023
- Managed payroll and compliance for 1,500+ employees across the U.S
- And Canada, ensuring adherence to federal, state, and local regulations
- Led HR initiatives, including recruitment, onboarding, benefits, and compensation planning
- Oversaw tax compliance, payroll audits, and strategic policy development
- Successfully implemented streamlined payroll systems, transitioned recordkeeping to electronic formats, optimized onboarding processes, and built out open forums for employee engagement
- Implemented fifteen payrolls to create a streamlined system: managed implementation process, superusers, and HRIS
- Led the development and implementation of comprehensive DEI initiatives, resulting in a 42% increase in employee engagement and retention
- Implemented payroll in Ontario, Canada for new business
- Converted manual, paper-intensive employee recordkeeping process to electronic, disseminated via Paycom to automatically save against employee record
- Participated and refined budgeting exercises
- Refined employee onboarding experience in HRIS/HCM for all entities
- Assumed responsibility for 401k audits, tax audits and balancing of the accounts from accounting
- Contribute to strategic planning, direction, and goal setting for the department
- Built and developed the Cross Functional Team to bridge the gap from Human Resources, Accounting and Payroll
Payroll and Human Resources Manager: US, Canada, UK, and France
STRATACACHE
10.2017 - 12.2020
- Direct/manage the operations of the organization's payroll function ensuring accurate payments, withholdings and associated filing for all child support, garnishments, benefits, pay rates changes, bonuses, 401K, etc
- Processed payroll for over 600 employees in US (multi-state), Canada, UK and France using Paycom and PSII, adhering to all regulations and laws
- Oversaw execution of human resources policies and programs, which include recruitment/onboarding, training/career development, employee relations, and compensation/benefits planning
- Conduct market analysis of company jobs to determine competitive positioning of the organization's pay programs while managing the organization's compensation related policies
- Ensure compliance with payroll laws and regulations at the state, federal, and international level
- Managed registration/compliance and updated all tax information for state payroll taxes, unemployment tax, and Bureau of Workers' Compensation
- Contribute to strategic planning, direction, and goal setting for the department or function
- Recommend/build policies, practices, and procedures that have a significant impact on the organization
- Provide consultative guidance and coaching to managers and employees on human resources-related matters, ensuring alignment with corporate policies, goals, and objectives
- Implemented three payrolls in four countries to create a streamlined system: managed implementation process, superusers, and HRIS
- This was both cost and time saving and overall integrated the entities
- Selected as Project Manager for all benefits and HRIS changes for the past three years
- Converted manual, paper-intensive employee recordkeeping process to electronic, disseminated via Paycom to automatically save against employee record
- Consolidated all Canadian benefits and Registered Retirement Savings Plans into one system
- As an electronic process within Paycom, created/implemented the Performance Improvement Plan and Personnel Action Forms with steps and forms
- Refined employee onboarding experience in HRIS/HCM for all entities
- Evaluated grant programs and secured over $50,000 through WOTC and Ohio Means Jobs
- Assumed responsibility for 401k management from Finance
- Integrated 401k into Paycom and even represented employees in securing a match on the 401k (first time in history)
- Developed and administered the PTO Exchange, allowing employees to 'buy/sell' PTO
- Developed system for verifying unemployment/claims, reducing unemployment costs and rates
- Audited Workers' Compensation for right categories - received money back the following year
- Implemented this into Paycom to make sure that employees were coded correctly
- Did the Go Green Initiative and Drug Free workplace to receive almost 15% credit toward premiums
- Developed and implemented new processes for administering flexible spending and garnishments that significantly reduced administrative and labor costs
- Cleaned up Paycom employee file data: amended information, added beneficiaries/dependents, refined addresses, etc
Payroll Administrator
SK Tech
08.2016 - 10.2017
Payroll Administrator
Winsupply, Inc.
05.2013 - 08.2016
Education
Master of Science in Human Resource Management -
Indiana Wesleyan University
08.2018
Bachelor of Science in Business Management -
Indiana Wesleyan University
03.2013
Skills
- HR Business Strategy Development
- HR Strategy Formulation
- Organizational Design & Development
- Workforce Planning & Optimization
- HR Center of Excellence Leadership
- Leadership Development Programs
- Succession Planning & Talent Reviews
- Performance Management
- Employee Engagement & Retention
- Change Management Leadership
- Mergers & Acquisitions HR Integration
- Business Process Optimization
- DE&I Strategy & Program Implementation
- Inclusive Workplace Practices
- Employee Resource Group Leadership
- Compensation & Benefits Strategy
- Incentive & Reward Programs
- Pay Equity & Market Analysis
- Executive Coaching & Advising
- Stakeholder Management
- High-Growth & Fast-Paced Environments
- Cross-Functional Collaboration
- Diversity and inclusion
- Organizational culture
- Performance appraisals
- HR policies development
Certification
- Payroll Compliance Practitioner(PCP)- Canadian Payroll Association or equivalent national body overseeing payroll professionals.
Accomplishments
- Collaborated with team of 30 in the development of Handbook and Policies.
- Supervised team of 13 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Head of Human Resources
FIFA World Cup 2026
12.2023 - Current
Director of Payroll and Benefits
PeakMade Real Estate
12.2020 - 12.2023
Payroll and Human Resources Manager: US, Canada, UK, and France
STRATACACHE
10.2017 - 12.2020
Payroll Administrator
SK Tech
08.2016 - 10.2017
Payroll Administrator
Winsupply, Inc.
05.2013 - 08.2016
Bachelor of Science in Business Management -
Indiana Wesleyan University
Master of Science in Human Resource Management -
Indiana Wesleyan University
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