Heather Mooney
Trenton,OH
Summary
Proven leader in supply chain and team development, significantly enhancing efficiency at Azelis through strategic forecasting and ERP systems proficiency. Skilled in fostering teamwork and collaboration, I've driven business process improvements and mentored staff to peak productivity. Achieved notable cost reductions and project management success, embodying a results-driven approach with a keen focus on demand forecasting accuracy.
Overview
22
22
years of professional experience
Work History
Supply Chain Supervisor
Azelis
04.2022 - Current
- Collaborated with cross-functional teams to develop demand forecasts, ensuring adequate inventory levels for optimal order fulfillment.
- Enhanced supply chain efficiency by streamlining processes and implementing new software solutions.
- Developed and maintained strong relationships with key suppliers, facilitating open communication and fostering collaborative partnerships.
- Evaluated third-party add-ons for compatibility with core ERP solution, recommending appropriate integrations based on business requirements.
- Supervised 8 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
Training Lead
Azelis
01.2019 - Current
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Championed diversity and inclusion initiatives within training content, fostering a more inclusive workplace culture that values different perspectives and experiences.
- Successfully transitioned company-wide training initiatives from in-person to virtual formats during the COVID-19 pandemic, maintaining high engagement levels among participants.
- Collaborated with management to identify specific employee development needs and tailor training materials accordingly.
Inventory Manager
Azelis
01.2017 - 04.2022
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Contributed to the development of standardized operating procedures for improved consistency across the organization''s inventory operations.
- Reduced surplus stock levels through accurate demand analysis and proactive purchasing adjustments.
- Ensured timely order fulfillment by diligently monitoring stock levels and coordinating with internal teams for quick replenishment.
Purchasing
GMZ, Inc.
01.2011 - 01.2017
- Developed comprehensive purchasing policies that aligned with the organization''s strategic objectives.
- Reduced costs significantly by identifying and eliminating inefficiencies within purchasing department.
- Conducted inventory and managed purchasing processes and replenishment activities to keep products stocked.
- Maintained accurate inventory records, streamlining purchasing processes and minimizing waste.
Customer Service
GMZ, Inc.
06.2006 - 06.2011
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Assisted in training new hires, sharing best practices for exceptional customer service delivery.
- Provided support during peak periods, effectively managing workload to avoid dropped calls or missed opportunities.
- Handled escalated customer concerns with diplomacy and tact, finding agreeable solutions that satisfied both parties.
Mental Health Specialist
Transitional Living Center, Inc.
08.2002 - 06.2006
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Monitored patients and assessed suicide risks.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
Education
Bachelor of Science - Business Management
University of Phoenix
West Chester, OH06.2011
Skills
Material Requirements Planning
Forecasting Accuracy
Business process improvement
Project Management
Demand forecasting
Staff Management
ERP systems proficiency
Teamwork and Collaboration
Time Management
Timeline
Supply Chain Supervisor
Azelis
04.2022 - Current
Training Lead
Azelis
01.2019 - Current
Inventory Manager
Azelis
01.2017 - 04.2022
Purchasing
GMZ, Inc.
01.2011 - 01.2017
Customer Service
GMZ, Inc.
06.2006 - 06.2011
Mental Health Specialist
Transitional Living Center, Inc.
08.2002 - 06.2006
Bachelor of Science - Business Management
University of Phoenix
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