Heather Moore
De Graff,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Production Supervisor
Arc Abrasives, Inc.
10.2019 - 05.2023
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Managed team of 16 production associates, overseeing productive production processes and meeting all deadlines.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Warehouse Manager
NK Parts Industries, Inc
05.1996 - 10.2019
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Accounts Payable Clerk and Customer Service Clerk
United Midwest Savings Bank
09.1993 - 05.1996
- Evaluated financial records to detect errors and discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Investigated daily variances and corrected errors to resolve discrepancies
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped customers every day with a positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Responded to customer requests for products, services, and company information.
- Input customer orders and payment information to coordinate quick delivery of.
Education
High School Diploma -
Riverside High School
De Graff, OHNo Degree - Accounting
Edison State Community College
Piqua, OHSkills
- Quality Control
- Schedule Management
- Production targets
- Standard Operating Procedures
- Inventory Management
- Training and mentoring
- Staff Development
- Inventory Coordination
- Production Planning
- Quality Assurance
- Documentation
- Logistics Management
- Space Planning
- Workforce Management
- Cost Reduction
- Floor Space Maximization
- Workflow Coordination
- Team Building and Leadership
- Team Coaching
- Hiring and Training
- Resource Allocation
- General Accounting
- Payment verification
- Accounts Payable
- Accounting ledger maintenance
- Sheet balancing
- Bank Reconciliation
- Account Reconciliation
- Cash counting
- Money Handling
- Financial Transactions
- Deposit and withdrawal management
- Customer Needs Assessment
- Customer Relationship Management
- Transaction Processing
- Cash handling expertise
- Microsoft Applications: Word, Excel, Powerpoint
- Communication skills
- Navision, ERP System-Acumatics and Honda Mainframe
- ERP web base page system-Honda GPCS
Timeline
Production Supervisor
Arc Abrasives, Inc.
10.2019 - 05.2023
Warehouse Manager
NK Parts Industries, Inc
05.1996 - 10.2019
Accounts Payable Clerk and Customer Service Clerk
United Midwest Savings Bank
09.1993 - 05.1996
High School Diploma -
Riverside High School
No Degree - Accounting
Edison State Community College
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