Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Moore

Severn,MD

Summary

Highly driven, energetic and versatile professional seeking long term employment with a company that I can dedicate my skills to and grow in a career. A varied work history in multiple industries has developed and honed skills for learning quickly and adapting to any team and environment.

Overview

17
17
years of professional experience

Work History

Healthcare

Registered Dental Hygienist
09.2021 - Current

Providing high-quality, compassionate and individualized care based on thorough clinical evaluation. Utilizing digital and traditional radiography and periodontal assessment to aid in patient education and co-diagnosing. Performing routine prophylaxis and non-surgical periodontal therapy to treat and prevent periodontal disease. Applying sealants and using other preventative or therapeutic products and techniques. Using proper infection control to maintain a safe and efficient work flow. Keeping diligent and organized documentation using various dental software. Keeping up to date on research, technology and techniques to continue to provide optimal patient care.

Hospitality

Bartender and Server
08.2010 - 09.2020

Providing quick, friendly, and knowledgeable food/beverage service in various settings from fast-paced bar atmospheres to fine dining and catering. Maintaining clean and organized work stations, serving food and beverages efficiently with knowledge and application of health and safety standards. Performing opening and closing duties including prep work, stocking and cleaning. Handling cash and credit transactions, consolidating post-shift sales information and paperwork. Staying informed of daily specials and menu changes as well as updating product knowledge consistently to promote products as an effective sales asset. Taking leadership certification courses to serve as a peer leader and guide team by setting an example according to company values.

Administrative

CSR, Billing/Operations Administrator and Office Manager
08.2008 - 03.2014

As customer service representative: opening and closing duties (keeping set of master keys), data entry and filing, handling money and selling products including retail, memberships and space rentals. Facilitating rental reservations and creating newsletter publications.

As billing administrator: inputting contracts, interpreting and following customer and rental quote guidelines, processing invoices, running daily and weekly reports, creating customer requested spreadsheets and maintaining files, answering and directing phone calls.

As office manager: handling all accounts payable/receivable, including coding invoices for payment and collecting on past due accounts. Creating/maintaining all customer and vendor files. Billing customers according to contract terms. Ordering all office supplies and handling all incoming and outgoing mail. Producing and presenting monthly reports to regional management.

Education

Associate of Applied Science - Dental Hygiene

Community College of Baltimore County
Dundalk
06-2021

Skills

  • Excellent interpersonal communication and cooperation
  • Attention to detail
  • Compassion for others and the ability to lead by example
  • Proficient in various dental, point of sale and administrative software with the ability to quickly learn and use new programs effectively
  • Commitment to integrity and a drive for team and personal success

Timeline

Healthcare

Registered Dental Hygienist
09.2021 - Current

Hospitality

Bartender and Server
08.2010 - 09.2020

Administrative

CSR, Billing/Operations Administrator and Office Manager
08.2008 - 03.2014

Associate of Applied Science - Dental Hygiene

Community College of Baltimore County