Heather Morfeld
St. Louis,MO
Summary
Experienced Account Manager with a proven track record in client relations, sales strategies, and negotiation. Over 3+ years of experience managing high-profile accounts, driving revenue growth, and optimizing business processes. Skilled in cross-functional collaboration, client onboarding, and delivering results that exceed expectations. Strong communication, negotiation, and project management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Cushman & Wakefield
12.2022 - Current
- Manage client relationships, ensuring project deliverables align with client goals and budgets
- Lead communication with internal teams, vendors, and clients to streamline project phases and address concerns proactively
- Oversee budget tracking and negotiations with subcontractors, ensuring cost-effective solutions without compromising quality
Senior Transaction Coordinator
Cushman & Wakefield
05.2022 - 12.2022
- Promoted to Senior position due to performance and surpassing KPI goals
- Managed communication and negotiations with over 25 relocation projects, ensuring seamless transitions for clients
- Analyzed market data to recommend relocation options and prepared comprehensive reports for clients and stakeholders
- Negotiated and secured savings for clients, contributing to cost reductions in renewal processes
Transaction Coordinator
Cushman & Wakefield
01.2021 - 05.2022
- Successfully negotiated over 200 lease renewals for H&R Block locations, resulting in $222K in savings through strategic negotiations
- Drafted and reviewed key legal documents such as LOIs, renewal amendments, and vacate letters to support transactions
Senior Account Manager
Ansira
07.2019 - 10.2020
- Promoted to a Senior role due to performance and surpassing KPI goals
- Delivered top-tier client services for high-profile accounts, including Nissan, Planet Fitness, and Volkswagen
- Collaborated with internal teams to exceed client expectations, providing strategic direction on marketing campaigns and ensuring brand compliance
- Handled the review and upload process for various advertising formats, streamlining workflows to meet tight deadlines
Account Manager
Ansira
10.2018 - 07.2019
- Managed communication with 500+ Nissan USA dealerships, ensuring all advertising met brand standards
- Advised clients on crafting marketing materials and advertisements to optimize brand alignment and effectiveness
Education
Bachelor of Science - Retail Merchandising
Lindenwood University
St. Charles, MO05.2015
Skills
- Account Management
- Sales & Negotiation
- Client Relationship Building
- Cross-functional Collaboration
- Software Proficiency
- Project Planning
- Project Scheduling
Certification
Missouri Real Estate Salesperson License, REL#: 2022007383
Affiliations
- Cushman & Wakefield Future Leaders (CWFL): Co-managed events such as networking and education sessions.
- Mental Health Employee Resource Group: Co-led initiatives to support mental health within the workplace.
References
Available upon request.
Timeline
Assistant Project Manager
Cushman & Wakefield
12.2022 - Current
Senior Transaction Coordinator
Cushman & Wakefield
05.2022 - 12.2022
Transaction Coordinator
Cushman & Wakefield
01.2021 - 05.2022
Senior Account Manager
Ansira
07.2019 - 10.2020
Account Manager
Ansira
10.2018 - 07.2019
Bachelor of Science - Retail Merchandising
Lindenwood University
Missouri Real Estate Salesperson License, REL#: 2022007383
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