Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Volunteer Experience
Timeline
Generic

HEATHER MORGAN

Austin,Texas

Summary

Blessed to have the opportunity to care for my 19 year old medically complex baby now adult. I am excited to apply for the Hospice Liaison position at JOL Healthcare, Inc. With a background in healthcare, patient education, and care coordination, I am passionate about providing compassionate support to patients and families navigating care they deserve. My life experience in transplant coordination both heart and kidney and patient advocacy has strengthened my ability to communicate effectively with multidisciplinary health care teams. I have excelled in building relationships with healthcare providers, understanding many treatment options, and facilitating seamless transitions. I feel I have the ability to connect with patients and families during vulnerable moments, that would allow me to provide guidance with empathy and professionalism. I would love the opportunity to share my passion for individuals at this time in their lives for both patient care and family support.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Texas Childrens Hospital Patient Care Coordinator

N/A
Austin, Texas
03.2021 - 07.2021
  • Managed inventory levels of supplies needed for daily care needs
  • Acquired knowledge of medical terminology, medication distribution
  • Monitored patient progress during hospitalization following a transplant procedure
  • Conducted patient assessments to determine eligibility for organ transplantation
  • Facilitated communication between medical staff, regarding transplant procedures and post-operative care
  • Collaborated with physicians, surgeons, nurses, social workers and other healthcare professionals to coordinate pre-and post-transplant care
  • Maintained accurate records of dialysis treatments including patient vital signs, lab values, weights, medications administered during the session, and other pertinent information
  • Performed dialysis treatments on patient in accordance with physician orders and nursing care plans, ensuring patient safety and comfort.
  • Assessed patient responses to dialysis treatments and reported any changes or concerns immediately to the supervising nurse or physician
  • Responded quickly and effectively during emergency situations such as cardiac arrest or allergic reactions
  • Demonstrated knowledge of dialysis machine use
  • Recognized potential problems that could arise during a treatment session and took appropriate action before they became serious issues
  • Performed daily maintenance on all dialysis machines according to established protocols
  • Inspected all supplies used for each treatment before use to ensure sterility and appropriate expiration dates
  • Collaborated with an interdisciplinary team, including nurses, physicians, dieticians, social workers, and pharmacists, to coordinate optimal care for each patient's individual needs.
  • Operated various pieces of equipment used during a treatment session such as pumps, monitors, filters, adjusting settings as needed based on patient needs
  • Monitored inventory levels for all necessary supplies used in providing dialysis treatments
  • Gained knowledge of education regarding dialysis treatments and lifestyle modifications that may be needed due to their kidney disease.
  • Administered medications prescribed by a physician prior to beginning a treatment session according to established protocols
  • Utilized problem-solving skills when troubleshooting issues arising during a treatment session such as air bubbles in blood lines or malfunctioning machines
  • Primed dialyzer with saline or heparinized solutions to prepare machine for use
  • Calibrated, troubleshot and repaired medical equipment
  • Administered topical or oral medications
  • Submitted reports to physicians to summarize test results

Parent Camp Counselor

Periwinkle Foundation
Houston, Texas
04.2019 - 04.2019
  • Showed leadership skills by motivating campers to participate in team building activities
  • Displayed enthusiasm and commitment towards providing a fun learning experience for the kids
  • Created an inclusive environment for all campers regardless of age, gender or race
  • Adapted quickly to changing schedules and expectations while working as part of a team
  • Communicated with parents and answered questions regarding camp policies and activities
  • Created and implemented camp activities

Education

High School Diploma -

Texas A&M University
College Station, TX, US

Skills

  • PICC line care
  • Inpatient care knowledge
  • Online resource management
  • Online ordering management
  • Equipment maintenance and care
  • Patient Follow-up care
  • In-line inspection tools
  • Follow-up care planning
  • Home healthcare management
  • Bedside care
  • Healthcare billing procedures
  • Care plan meetings
  • Post operative care
  • Continuous care
  • Outpatient care management
  • PD dialysis administration one year

Certification

Certified as Peritoneal Dialysis tech

Additional Information

I have had the honor of caring for my medically complex infant of 3 months old to now a young man. His life and mine have been a non stop medical journey of a lifetime. Due to the miracle of organ donation he is alive today, and a special living donor, he is here now. My ability to manage 31 medical providers, 12 meds 2 x a day, coordinating care of transplant teams, oncology, infectious disease, ENT, billing for insurance approvals, overrides for necessary medications, numerous calls to coordinate emergency care situations, follow up appointments while living away from our main hospital for care.

Volunteer Experience

Parent camp counselor, Periwinkle Foundation, Houston, Texas, 04/01/19, 04/30/19, Showed leadership skills by motivating campers to participate in team building activities., Displayed enthusiasm and commitment towards providing a fun learning experience for the kids., Created an inclusive environment for all campers regardless of age, gender or race., Adapted quickly to changing schedules and expectations while working as part of a team., Communicated with parents and answered questions regarding camp policies and activities., Created and implemented camp activities.

Timeline

Texas Childrens Hospital Patient Care Coordinator

N/A
03.2021 - 07.2021

Parent Camp Counselor

Periwinkle Foundation
04.2019 - 04.2019

High School Diploma -

Texas A&M University

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HEATHER MORGAN