Heather Morgan
Frostproof
Summary
Experienced filler machine operator with a strong background in machine setup, troubleshooting, and operational efficiency in food production. Known for reducing downtime, improving changeover speed, and maintaining consistent quality and safety standards.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Filler Machine Operator
Peace River Citrus Products
Barlow, FL
05.2022 - Current
- Monitored equipment settings and adjusted controls to meet production specifications.
- Inspected filled containers for seal integrity, weight consistency, and quality compliance.
- Operated filler machines to maintain consistent product flow and packaging accuracy.
- Cleaned and sanitized filler equipment following food safety and sanitation procedures.
- Assisted with changeovers, setup, and startup procedures for different production runs.
- Verified materials, labels, and packaging supplies to keep filling operations running smoothly.
- Reduced downtime by performing routine maintenance checks and cleaning of the filler machine.
- Actively participated in safety meetings, promoting a culture of awareness and prevention among coworkers.
- Coordinated with line workers to reduce downtime and support steady throughput.
- Streamlined changeover processes for different products, resulting in reduced setup times and increased productivity.
- Proactively identified potential bottlenecks in the production line, implementing solutions that improved overall efficiency.
- Supported continuous improvement initiatives by providing feedback on equipment performance and potential areas for optimization.
- Enhanced production efficiency by maintaining and adjusting filler machine settings according to specifications.
- Assisted in troubleshooting mechanical issues, contributing to a decrease in overall machine downtime.
- Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
- Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
Quality Assurance Lead
Peace River Citrus Products
Bartow, FL
02.2012 - 05.2022
- Led quality assurance oversight for citrus juice production, aligning inspections with GMP and food safety requirements.
- Monitored batch testing results, verifying product specifications and releasing materials only after quality approval.
- Coordinated HACCP documentation, maintaining accurate records for audits, corrective actions, and compliance reviews.
- Trained production staff on sanitation procedures, allergen controls, and quality standards for consistent output.
- Improved nonconformance reporting, driving faster root-cause investigations and corrective action follow-up.
- Conducted facility audits, identifying process gaps and reinforcing adherence to SQF and sanitation protocols.
- Collaborated with operations and maintenance teams to resolve quality issues affecting production flow and product integrity.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Coached and motivated 12 -person QA team to develop competencies.
- Evaluated new testing tools and technologies, making recommendations for adoption when appropriate to enhance overall QA capabilities.
- Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Created requirements for milestones and monitored completion of tasks for QA team.
- Identified potential product risks and developed plans to mitigate or eliminate hazards.
- Maintained all lab equipment and calibrations.
- Ordered parts, chemicals, shipping materials, equipment, and glassware for daily operation.
Quality Control Technician
Citrosuco
Lake Wales, FL
2008 - 2012
- Collected samples and performed routine laboratory tests for acidity, Brix, and consistency.
- Calibrated testing instruments to maintain accurate quality control measurements.
- Monitored product quality during processing, verifying specifications for citrus juice production.
- Calibrated testing instruments to maintain accurate quality control measurement.
- Inspected raw materials and finished goods for compliance with safety and quality standards.
- Documented nonconformities and supported root-cause investigations for process issues.
- Applied GMP and HACCP procedures during production and sampling activities.
- Coordinated with operations teams to resolve quality concerns and maintain production flow.
- Maintained quality documentation and records for conformance with relevant standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Kept up-to-date with industry best practices and emerging technologies to continually improve the effectiveness of quality control measures.
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Reduced time needed for quality control inspections through process optimization, without compromising thoroughness.
- Facilitated training sessions for new technicians, elevating overall competency of quality control team.
- Developed quality control checklist for each product category, standardizing inspection process.
- Reported problems and concerns to management.
- Performed routine maintenance and calibration on testing equipment.
- Collected and analyzed data to measure the effectiveness of quality control processes.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Conducted data review and followed standard practices to find solutions.
Education
High School Diploma -
Frostprood Middle Senior High School
Frostproof, FL01-2004
Skills
- Mechanical aptitude
- Self motivation
- Team collaboration
- Troubleshooting expertise
- Machine operation
- Adaptability and flexibility
- Equipment operation
- Problem-solving
- Detail-oriented
- Multitasking
- Reliability
- Critical thinking
Certification
- CPR and First aid Training - Current
- Certified Forklift operator
Timeline
Filler Machine Operator
Peace River Citrus Products
05.2022 - Current
Quality Assurance Lead
Peace River Citrus Products
02.2012 - 05.2022
Quality Control Technician
Citrosuco
2008 - 2012
High School Diploma -
Frostprood Middle Senior High School