Summary
Overview
Work History
Skills
Timeline
Generic

Heather Morris

Administrative Office Manager
Wyoming,TX

Summary

Experienced Administrative Office Manager with 8 years experience managing financial transactions, account payments, billing, collections, taxes, payroll, scheduling and dispatching. Driven and customer service oriented. Highly dependable with a positive attitude ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Administrative Office Manager

Aero Designed Systems Air Conditioning And Heating
Lakeway, TX
10.2014 - Current
  • Manage 50 - 120 customer calls and several email per day
  • Schedule HVAC appointments in HouseCall Pro
  • Perform daily financial transactions; billing, collections and sales taxes using QuickBooks
  • Reconcile accounts and generate weekly and monthly reports
  • Verify salaried and hourly employee timecards to prepare accurate weekly payroll for 8 employees
  • Partner with management team to coordinate on-boarding and off-boarding processes
  • Collaborated to develop standard operating procedures manual for Administrative Office Manager position

Customer Service Representative

H-E-B
Leander, TX
08.2007 - 12.2014
  • Operated cash register - handled cash, check and credit card transactions
  • Maintained inventory counts and ordered merchandise for Health Living Department
  • Maintained weekly sales ads and price changes
  • Upheld security and safety procedures during Black Friday sales and other events

Vehicle Operator

United States Air Force
Albuquerque, NM
01.2001 - 01.2007
  • Deployed twice in support of "Operation Enduring Freedom" after 9/11
  • Protocol assistant at Wing Headquarters for Base Commander
  • Transported distinguished visitors and military pilots
  • Secret Security Clearance obtained

Skills

  • QuickBooks
  • Workflow planning
  • Payroll and budgeting
  • Database administration
  • Credit and collections
  • Microsoft Office

Timeline

Administrative Office Manager

Aero Designed Systems Air Conditioning And Heating
10.2014 - Current

Customer Service Representative

H-E-B
08.2007 - 12.2014

Vehicle Operator

United States Air Force
01.2001 - 01.2007
Heather MorrisAdministrative Office Manager